Leftie

Well-Known Member
Joined
Jan 31, 2012
Messages
12
Hi Guys, seeking your expertise. Sincere Thanks for your time.
Will try to keep this short and detailed. Here goes;

1) been using Firefox6 with Wins7 (64bit) SP1 without any problem for 10 months.
2) No recent hard/soft ware added. (Then things/performance began slowing down
about 2-3 weeks ago

3) Was only last 2 days that Firefox 6 kept crashing under normal usage and after
Firefox normal tabs recovery, BSOD would sometimes appear (never b4 has my Firefox
crash even under many tabs open)

4) Updated to Firefox 9 and latest java & Adobe plugins and tried resitting rams from
slot 1,3 to 2,4 and FF9 still crashes, (sometimes BSoD just happens right after start
up of computer)


Link RemovedLink RemovedLink RemovedLink Removed




Attached is the Minidump, CPU-Z, RAMmon & Wins Mem Diagnostics Tool.
I did what i could do.

Apologies if i left out anything as im not too good with computer stuffs. (it took me 2 days to prepare and start a thread. lol)
Let me know and i upload it again

Would be glad if someone could decipher the minidump info and find the root cause.
p/s
: i have used Peazip to zip Minidump instead of Winzip as my Winzip trial version has expired

Cheers!
 


Last edited:
Solution
The Windows Memory Diagnostic is usually a lot more lenient than Memtest 86+. So if the Windows Tool is finding problems....

I'd try your Ram with the Command rate changed from 1T to 2T first, and then run Memtest to confirm or deny RAM problems.

Run Memtest86+ overnight, after your computer has been off for about an hour or two so it has a cold start. Ideally let it run for at least 7 passes / 6-8 hours. If errors appear before that you can stop that particular test.
Note!! Any time Memtest86+ reports errors, it can be either bad RAM or a bad Mobo slot. Test RAM sticks individually. When you find a good one then test it in all slots. Post back with the results.
Hi Leftie and Welcome to The Forum.

STOP 0x00000024: NTFS_FILE_SYSTEM
Usual causes:
Disk corruption, insufficient physical memory, Device driver, Indexing, Resident antivirus, backup, defrag programs, Disk/Drive failing/failure.

Your latest dump file lists Ntfs.sys as the probable cause.
This is a Windows System file and for it to be the cause of your crash is highly unlikely.
Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes.
Random stop codes can often indicate hardware issues.


As a Priority:

Norton is known to be a cause of BSOD's on many Windows 7 systems. I suggest that you uninstall Norton using the Link Removed in Safe Mode. Download Blue Screen friendly Link Removed due to 404 Error as its replacement. Make sure Windows firewall is enabled!


Drivers with Updates:

Rt64win7.sys Wed Jun 23 10:10:45 2010 Link Removed If you're unsure about manually installing drivers then choose the Win7 and WinServer 2008 R2 Auto Installation Program (SID:1477671) option to download.

RTKVHD64.sys Wed Jul 28 11:01:36 2010 Link Removed

mv91xx.sys Fri Oct 01 04:27:07 2010
mvxxmm.sys Fri Oct 01 04:26:49 2010
Link Removed due to 404 Error


Bugcheck Analysis:
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 24, {1904fb, fffff88003385558, fffff88003384db0, fffff80002e9c4f9}

Probably caused by : Ntfs.sys ( Ntfs!NtfsDeleteScb+24f )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

NTFS_FILE_SYSTEM (24)
    If you see NtfsExceptionFilter on the stack then the 2nd and 3rd
    parameters are the exception record and context record. Do a .cxr
    on the 3rd parameter and then kb to obtain a more informative stack
    trace.
Arguments:
Arg1: 00000000001904fb
Arg2: fffff88003385558
Arg3: fffff88003384db0
Arg4: fffff80002e9c4f9

Debugging Details:
------------------


EXCEPTION_RECORD:  fffff88003385558 -- (.exr 0xfffff88003385558)
ExceptionAddress: fffff80002e9c4f9 (nt!FsRtlUninitializeFileLock+0x0000000000000011)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

CONTEXT:  fffff88003384db0 -- (.cxr 0xfffff88003384db0)
rax=fffff8a0037fab50 rbx=0001000000000000 rcx=0001000000000000
rdx=fffff8a0037fa980 rsi=0000000000000706 rdi=0000000000000705
rip=fffff80002e9c4f9 rsp=fffff88003385790 rbp=0000000000000130
 r8=fffff8a0037faa00  r9=0000000000000000 r10=fffff8a0037fa950
r11=fffff8a0037faa80 r12=0000000000000705 r13=0000000000000000
r14=0000000000000000 r15=fffff8a0037face8
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010286
nt!FsRtlUninitializeFileLock+0x11:
fffff800`02e9c4f9 488b6918        mov     rbp,qword ptr [rcx+18h] ds:002b:00010000`00000018=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  ffffffffffffffff

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80003107100
 ffffffffffffffff 

FOLLOWUP_IP: 
Ntfs!NtfsDeleteScb+24f
fffff880`014a7cf3 e96cfeffff      jmp     Ntfs!NtfsDeleteScb+0xc0 (fffff880`014a7b64)

FAULTING_IP: 
nt!FsRtlUninitializeFileLock+11
fffff800`02e9c4f9 488b6918        mov     rbp,qword ptr [rcx+18h]

BUGCHECK_STR:  0x24

LAST_CONTROL_TRANSFER:  from fffff80002f21a16 to fffff80002e9c4f9

STACK_TEXT:  
fffff880`03385790 fffff800`02f21a16 : fffffa80`05777e40 fffffa80`05777e40 fffff8a0`037face8 00000000`00000000 : nt!FsRtlUninitializeFileLock+0x11
fffff880`03385830 fffff880`014a7cf3 : fffff880`033858e8 fffff880`033858e8 00000000`00000706 00000000`00000705 : nt!FsRtlFreeFileLock+0xe
fffff880`03385860 fffff880`014accc1 : 00000000`01010000 00000000`00000000 fffff800`03075200 00000000`00000001 : Ntfs!NtfsDeleteScb+0x24f
fffff880`033858a0 fffff880`0142585c : fffff8a0`037fa980 fffff8a0`037faa80 fffff800`03075200 fffff880`03385a12 : Ntfs!NtfsRemoveScb+0x61
fffff880`033858e0 fffff880`014aa64c : fffff8a0`037fa950 fffff800`03075260 fffff880`03385a12 fffffa80`05777240 : Ntfs!NtfsPrepareFcbForRemoval+0x50
fffff880`03385910 fffff880`0142c0e2 : fffffa80`05777240 fffffa80`05777240 fffff8a0`037fa950 00000000`00000000 : Ntfs!NtfsTeardownStructures+0xdc
fffff880`03385990 fffff880`014ba193 : fffffa80`05777240 fffff800`03075260 fffff8a0`037fa950 00000000`00000009 : Ntfs!NtfsDecrementCloseCounts+0xa2
fffff880`033859d0 fffff880`014a9357 : fffffa80`05777240 fffff8a0`037faa80 fffff8a0`037fa950 fffffa80`0524c180 : Ntfs!NtfsCommonClose+0x353
fffff880`03385aa0 fffff800`02ee2021 : 00000000`00000000 fffff800`03075200 fffff800`030d6801 62007165`00000002 : Ntfs!NtfsFspClose+0x15f
fffff880`03385b70 fffff800`0317432e : 319ab768`1cd414b4 fffffa80`03d19b60 00000000`00000080 fffffa80`03cbc9e0 : nt!ExpWorkerThread+0x111
fffff880`03385c00 fffff800`02ec9666 : fffff880`03165180 fffffa80`03d19b60 fffff880`0316ffc0 72c28c18`871ee721 : nt!PspSystemThreadStartup+0x5a
fffff880`03385c40 00000000`00000000 : fffff880`03386000 fffff880`03380000 fffff880`033858a0 00000000`00000000 : nt!KiStartSystemThread+0x16


SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  Ntfs!NtfsDeleteScb+24f

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Ntfs

IMAGE_NAME:  Ntfs.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d79997b

STACK_COMMAND:  .cxr 0xfffff88003384db0 ; kb

FAILURE_BUCKET_ID:  X64_0x24_Ntfs!NtfsDeleteScb+24f

BUCKET_ID:  X64_0x24_Ntfs!NtfsDeleteScb+24f


Drivers:
Code:
fffff880`040ad000 fffff880`040eb000   1394ohci 1394ohci.sys Sat Nov 20 10:44:56 2010 (4CE7A6A8)
fffff880`00eba000 fffff880`00f11000   ACPI     ACPI.sys     Sat Nov 20 09:19:16 2010 (4CE79294)
fffff880`04292000 fffff880`0431b000   afd      afd.sys      Sat Nov 20 09:23:27 2010 (4CE7938F)
fffff880`04189000 fffff880`0419f000   AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
fffff880`010f6000 fffff880`01101000   amdxata  amdxata.sys  Fri Mar 19 16:18:18 2010 (4BA3A3CA)
fffff880`047a6000 fffff880`047ad000   AsrAppCharger AsrAppCharger.sys Fri Jun 11 07:37:12 2010 (4C11D998)
fffff880`00ff1000 fffff880`00ffa000   atapi    atapi.sys    Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00c00000 fffff880`00c2a000   ataport  ataport.SYS  Sat Nov 20 09:19:15 2010 (4CE79293)
fffff880`066f6000 fffff880`06734000   AtihdW76 AtihdW76.sys Tue Jun 07 11:34:39 2011 (4DEDFEBF)
fffff880`05886000 fffff880`06294000   atikmdag atikmdag.sys Thu Sep 08 18:26:08 2011 (4E68FAB0)
fffff880`04600000 fffff880`04651000   atikmpag atikmpag.sys Thu Sep 08 17:52:41 2011 (4E68F2D9)
fffff880`01846000 fffff880`0184d000   Beep     Beep.SYS     Tue Jul 14 01:00:13 2009 (4A5BCA8D)
fffff880`0468a000 fffff880`047a6000   BHDrvx64 BHDrvx64.sys Thu May 12 22:05:27 2011 (4DCC4B97)
fffff880`012a1000 fffff880`012b2000   blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
fffff880`0659d000 fffff880`065bb000   bowser   bowser.sys   Wed Feb 23 04:55:04 2011 (4D649328)
fffff960`00600000 fffff960`00627000   cdd      cdd.dll      unavailable (00000000)
fffff880`01813000 fffff880`0183d000   cdrom    cdrom.sys    Sat Nov 20 09:19:20 2010 (4CE79298)
fffff880`00d0e000 fffff880`00dce000   CI       CI.dll       Sat Nov 20 13:12:36 2010 (4CE7C944)
fffff880`01b9e000 fffff880`01bce000   CLASSPNP CLASSPNP.SYS Sat Nov 20 09:19:23 2010 (4CE7929B)
fffff880`00cb0000 fffff880`00d0e000   CLFS     CLFS.SYS     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`01200000 fffff880`01272000   cng      cng.sys      Sat Nov 20 10:08:45 2010 (4CE79E2D)
fffff880`04179000 fffff880`04189000   CompositeBus CompositeBus.sys Sat Nov 20 10:33:17 2010 (4CE7A3ED)
fffff880`06471000 fffff880`0647a000   cpuz135_x64 cpuz135_x64.sys Tue Nov 09 13:33:36 2010 (4CD94DB0)
fffff880`07b50000 fffff880`07b5e000   crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`011d2000 fffff880`011f0000   dfsc     dfsc.sys     Sat Nov 20 09:26:31 2010 (4CE79447)
fffff880`04400000 fffff880`0440f000   discache discache.sys Tue Jul 14 00:37:18 2009 (4A5BC52E)
fffff880`01b88000 fffff880`01b9e000   disk     disk.sys     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`06771000 fffff880`06793000   drmk     drmk.sys     Tue Jul 14 02:01:25 2009 (4A5BD8E5)
fffff880`07b6a000 fffff880`07b73000   dump_atapi dump_atapi.sys Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`07b5e000 fffff880`07b6a000   dump_dumpata dump_dumpata.sys Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`07b73000 fffff880`07b86000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
fffff880`07b44000 fffff880`07b50000   Dxapi    Dxapi.sys    Tue Jul 14 00:38:28 2009 (4A5BC574)
fffff880`06294000 fffff880`06388000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 09:50:50 2010 (4CE799FA)
fffff880`06388000 fffff880`063ce000   dxgmms1  dxgmms1.sys  Sat Nov 20 09:49:53 2010 (4CE799C1)
fffff880`0457a000 fffff880`045f3000   eeCtrl64 eeCtrl64.sys Tue May 03 05:23:25 2011 (4DBF833D)
fffff880`04267000 fffff880`0428d000   EraserUtilRebootDrv EraserUtilRebootDrv.sys Tue May 03 05:23:25 2011 (4DBF833D)
fffff880`066d5000 fffff880`066de500   EtronHub3 EtronHub3.sys Mon Oct 25 08:08:24 2010 (4CC52CE8)
fffff880`04651000 fffff880`04660280   EtronXHCI EtronXHCI.sys Mon Oct 25 08:08:22 2010 (4CC52CE6)
fffff880`04141000 fffff880`0414e000   fdc      fdc.sys      Tue Jul 14 01:00:54 2009 (4A5BCAB6)
fffff880`011be000 fffff880`011d2000   fileinfo fileinfo.sys Tue Jul 14 00:34:25 2009 (4A5BC481)
fffff880`01101000 fffff880`0114d000   fltmgr   fltmgr.sys   Sat Nov 20 09:19:24 2010 (4CE7929C)
fffff880`0184d000 fffff880`01856000   FNETURPX FNETURPX.SYS Sat Oct 04 03:27:02 2008 (48E6D476)
fffff880`015ec000 fffff880`015f6000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:19:45 2009 (4A5BC111)
fffff880`01b4e000 fffff880`01b88000   fvevol   fvevol.sys   Sat Nov 20 09:24:06 2010 (4CE793B6)
fffff880`01a5b000 fffff880`01aa5000   fwpkclnt fwpkclnt.sys Sat Nov 20 09:21:37 2010 (4CE79321)
fffff800`02e0f000 fffff800`02e58000   hal      hal.dll      Sat Nov 20 13:00:25 2010 (4CE7C669)
fffff880`063ce000 fffff880`063f2000   HDAudBus HDAudBus.sys Sat Nov 20 10:43:42 2010 (4CE7A65E)
fffff880`05800000 fffff880`05811000   HECIx64  HECIx64.sys  Tue Sep 21 17:59:04 2010 (4C98E458)
fffff880`07bbf000 fffff880`07bd8000   HIDCLASS HIDCLASS.SYS Sat Nov 20 10:43:49 2010 (4CE7A665)
fffff880`07bd8000 fffff880`07be0080   HIDPARSE HIDPARSE.SYS Tue Jul 14 01:06:17 2009 (4A5BCBF9)
fffff880`07bb1000 fffff880`07bbf000   hidusb   hidusb.sys   Sat Nov 20 10:43:49 2010 (4CE7A665)
fffff880`064d4000 fffff880`0659d000   HTTP     HTTP.sys     Sat Nov 20 09:24:30 2010 (4CE793CE)
fffff880`01b45000 fffff880`01b4e000   hwpolicy hwpolicy.sys Sat Nov 20 09:18:54 2010 (4CE7927E)
fffff880`044fd000 fffff880`0457a000   IDSvia64 IDSvia64.sys Wed Jun 01 00:40:33 2011 (4DE57C71)
fffff880`04163000 fffff880`04179000   intelppm intelppm.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
fffff880`04452000 fffff880`0447f000   Ironx64  Ironx64.SYS  Fri Nov 12 23:06:50 2010 (4CDDC88A)
fffff880`04056000 fffff880`04065000   kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`07be1000 fffff880`07bef000   kbdhid   kbdhid.sys   Sat Nov 20 10:33:25 2010 (4CE7A3F5)
fffff800`00bac000 fffff800`00bb6000   kdcom    kdcom.dll    Sat Feb 05 16:52:49 2011 (4D4D8061)
fffff880`06626000 fffff880`06669000   ks       ks.sys       Sat Nov 20 10:33:23 2010 (4CE7A3F3)
fffff880`015c0000 fffff880`015db000   ksecdd   ksecdd.sys   Sat Nov 20 09:21:15 2010 (4CE7930B)
fffff880`01600000 fffff880`0162b000   ksecpkg  ksecpkg.sys  Sat Nov 20 10:10:34 2010 (4CE79E9A)
fffff880`06793000 fffff880`06798200   ksthunk  ksthunk.sys  Tue Jul 14 01:00:19 2009 (4A5BCA93)
fffff880`07844000 fffff880`07859000   lltdio   lltdio.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`07800000 fffff880`07823000   luafv    luafv.sys    Tue Jul 14 00:26:13 2009 (4A5BC295)
fffff880`00c4d000 fffff880`00c9c000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 13:03:51 2010 (4CE7C737)
fffff880`07b86000 fffff880`07b94000   monitor  monitor.sys  Tue Jul 14 00:38:52 2009 (4A5BC58C)
fffff880`04065000 fffff880`04074000   mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`07bef000 fffff880`07bfc000   mouhid   mouhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff880`00dde000 fffff880`00df8000   mountmgr mountmgr.sys Sat Nov 20 09:19:21 2010 (4CE79299)
fffff880`0162b000 fffff880`0165c000   MpFilter MpFilter.sys Wed Apr 06 21:07:29 2011 (4D9CC801)
fffff880`065bb000 fffff880`065d3000   mpsdrv   mpsdrv.sys   Tue Jul 14 01:08:25 2009 (4A5BCC79)
fffff880`065d3000 fffff880`06600000   mrxsmb   mrxsmb.sys   Wed Feb 23 04:56:22 2011 (4D649376)
fffff880`06400000 fffff880`0644d000   mrxsmb10 mrxsmb10.sys Wed Feb 23 04:55:12 2011 (4D649330)
fffff880`0644d000 fffff880`06471000   mrxsmb20 mrxsmb20.sys Wed Feb 23 04:55:12 2011 (4D649330)
fffff880`01400000 fffff880`0140b000   Msfs     Msfs.SYS     Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00f1a000 fffff880`00f24000   msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
fffff880`0139e000 fffff880`013fc000   msrpc    msrpc.sys    Sat Nov 20 09:21:56 2010 (4CE79334)
fffff880`044f2000 fffff880`044fd000   mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
fffff880`01b33000 fffff880`01b45000   mup      mup.sys      Tue Jul 14 00:23:45 2009 (4A5BC201)
fffff880`01032000 fffff880`010bf000   mv91xx   mv91xx.sys   Fri Oct 01 04:27:07 2010 (4CA5550B)
fffff880`010ee000 fffff880`010f6000   mvxxmm   mvxxmm.sys   Fri Oct 01 04:26:49 2010 (4CA554F9)
fffff880`016a9000 fffff880`0179c000   ndis     ndis.sys     Sat Nov 20 09:23:30 2010 (4CE79392)
fffff880`041c3000 fffff880`041cf000   ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
fffff880`078ac000 fffff880`078bf000   ndisuio  ndisuio.sys  Sat Nov 20 10:50:08 2010 (4CE7A7E0)
fffff880`041cf000 fffff880`041fe000   ndiswan  ndiswan.sys  Sat Nov 20 10:52:32 2010 (4CE7A870)
fffff880`066e1000 fffff880`066f6000   NDProxy  NDProxy.SYS  Sat Nov 20 10:52:20 2010 (4CE7A864)
fffff880`043a5000 fffff880`043b4000   netbios  netbios.sys  Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`0431b000 fffff880`04360000   netbt    netbt.sys    Sat Nov 20 09:23:18 2010 (4CE79386)
fffff880`0179c000 fffff880`017fc000   NETIO    NETIO.SYS    Sat Nov 20 09:23:13 2010 (4CE79381)
fffff880`09f85000 fffff880`09f9d000   NisDrvWFP NisDrvWFP.sys Wed Apr 06 21:08:53 2011 (4D9CC855)
fffff880`0140b000 fffff880`0141c000   Npfs     Npfs.SYS     Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`044e6000 fffff880`044f2000   nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
fffff800`02e58000 fffff800`03441000   nt       ntkrnlmp.exe Sat Apr 09 05:15:23 2011 (4D9FDD5B)
fffff880`0141d000 fffff880`015c0000   Ntfs     Ntfs.sys     Fri Mar 11 03:39:39 2011 (4D79997B)
fffff880`0183d000 fffff880`01846000   Null     Null.SYS     Tue Jul 14 00:19:37 2009 (4A5BC109)
fffff880`07859000 fffff880`078ac000   nwifi    nwifi.sys    Tue Jul 14 01:07:23 2009 (4A5BCC3B)
fffff880`04369000 fffff880`0438f000   pacer    pacer.sys    Sat Nov 20 10:52:18 2010 (4CE7A862)
fffff880`00f64000 fffff880`00f79000   partmgr  partmgr.sys  Sat Nov 20 09:20:00 2010 (4CE792C0)
fffff880`00f24000 fffff880`00f57000   pci      pci.sys      Sat Nov 20 09:19:11 2010 (4CE7928F)
fffff880`00fea000 fffff880`00ff1000   pciide   pciide.sys   Tue Jul 14 00:19:49 2009 (4A5BC115)
fffff880`00dce000 fffff880`00dde000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`015db000 fffff880`015ec000   pcw      pcw.sys      Tue Jul 14 00:19:27 2009 (4A5BC0FF)
fffff880`09a1a000 fffff880`09ac0000   peauth   peauth.sys   Tue Jul 14 02:01:19 2009 (4A5BD8DF)
fffff880`06734000 fffff880`06771000   portcls  portcls.sys  Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`00c9c000 fffff880`00cb0000   PSHED    PSHED.dll    Tue Jul 14 02:32:23 2009 (4A5BE027)
fffff880`0419f000 fffff880`041c3000   rasl2tp  rasl2tp.sys  Sat Nov 20 10:52:34 2010 (4CE7A872)
fffff880`04000000 fffff880`0401b000   raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
fffff880`0401b000 fffff880`0403c000   raspptp  raspptp.sys  Sat Nov 20 10:52:31 2010 (4CE7A86F)
fffff880`0403c000 fffff880`04056000   rassstp  rassstp.sys  Tue Jul 14 01:10:25 2009 (4A5BCCF1)
fffff880`04495000 fffff880`044e6000   rdbss    rdbss.sys    Sat Nov 20 09:27:51 2010 (4CE79497)
fffff880`01691000 fffff880`0169a000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`0169a000 fffff880`016a3000   rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`015f6000 fffff880`015ff000   rdprefmp rdprefmp.sys Tue Jul 14 01:16:35 2009 (4A5BCE63)
fffff880`01af9000 fffff880`01b33000   rdyboost rdyboost.sys Sat Nov 20 09:43:10 2010 (4CE7982E)
fffff880`078bf000 fffff880`078d7000   rspndr   rspndr.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`040eb000 fffff880`04141000   Rt64win7 Rt64win7.sys Wed Jun 23 10:10:45 2010 (4C21CF95)
fffff880`078f0000 fffff880`07b43700   RTKVHD64 RTKVHD64.sys Wed Jul 28 11:01:36 2010 (4C500000)
fffff880`010bf000 fffff880`010ee000   SCSIPORT SCSIPORT.SYS Sat Nov 20 10:34:01 2010 (4CE7A419)
fffff880`09ac0000 fffff880`09acb000   secdrv   secdrv.SYS   Wed Sep 13 14:18:38 2006 (4508052E)
fffff880`0414e000 fffff880`0415a000   serenum  serenum.sys  Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`043b4000 fffff880`043d1000   serial   serial.sys   Tue Jul 14 01:00:40 2009 (4A5BCAA8)
fffff880`01af1000 fffff880`01af9000   spldr    spldr.sys    Mon May 11 17:56:27 2009 (4A0858BB)
fffff880`0447f000 fffff880`04495000   SRTSPX64 SRTSPX64.SYS Wed Mar 30 03:46:18 2011 (4D92997A)
fffff880`09eed000 fffff880`09f85000   srv      srv.sys      Wed Feb 23 04:56:21 2011 (4D649375)
fffff880`09b0e000 fffff880`09b78000   srv2     srv2.sys     Wed Feb 23 04:56:00 2011 (4D649360)
fffff880`09acb000 fffff880`09afc000   srvnet   srvnet.sys   Wed Feb 23 04:55:44 2011 (4D649350)
fffff880`04074000 fffff880`04075480   swenum   swenum.sys   Tue Jul 14 01:00:18 2009 (4A5BCA92)
fffff880`0114d000 fffff880`011be000   SYMDS64  SYMDS64.SYS  Wed Dec 08 00:16:58 2010 (4CFECE7A)
fffff880`012ba000 fffff880`0139e000   SYMEFA64 SYMEFA64.SYS Mon Mar 14 03:20:58 2011 (4D7D899A)
fffff880`0441c000 fffff880`04452000   SYMEVENT64x86 SYMEVENT64x86.SYS Thu Mar 24 23:02:36 2011 (4D8BCD8C)
fffff880`04200000 fffff880`04267000   SYMNETS  SYMNETS.SYS  Tue Apr 19 23:33:31 2011 (4DAE0DBB)
fffff880`01857000 fffff880`01a5b000   tcpip    tcpip.sys    Sat Nov 20 09:25:52 2010 (4CE79420)
fffff880`09afc000 fffff880`09b0e000   tcpipreg tcpipreg.sys Sat Nov 20 10:51:48 2010 (4CE7A844)
fffff880`01294000 fffff880`012a1000   TDI      TDI.SYS      Sat Nov 20 09:22:06 2010 (4CE7933E)
fffff880`01272000 fffff880`01294000   tdx      tdx.sys      Sat Nov 20 09:21:54 2010 (4CE79332)
fffff880`043ec000 fffff880`04400000   termdd   termdd.sys   Sat Nov 20 11:03:40 2010 (4CE7AB0C)
fffff960`00490000 fffff960`0049a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`047ad000 fffff880`047d3000   tunnel   tunnel.sys   Sat Nov 20 10:51:50 2010 (4CE7A846)
fffff880`06669000 fffff880`0667b000   umbus    umbus.sys    Sat Nov 20 10:44:37 2010 (4CE7A695)
fffff880`07b94000 fffff880`07bb1000   usbccgp  usbccgp.sys  Sat Nov 20 10:44:03 2010 (4CE7A673)
fffff880`066df000 fffff880`066e0f00   USBD     USBD.SYS     Tue Jul 14 01:06:23 2009 (4A5BCBFF)
fffff880`05811000 fffff880`05822000   usbehci  usbehci.sys  Sat Nov 20 10:43:54 2010 (4CE7A66A)
fffff880`0667b000 fffff880`066d5000   usbhub   usbhub.sys   Sat Nov 20 10:44:30 2010 (4CE7A68E)
fffff880`05822000 fffff880`05878000   USBPORT  USBPORT.SYS  Sat Nov 20 10:44:00 2010 (4CE7A670)
fffff880`00f57000 fffff880`00f64000   vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
fffff880`01bf1000 fffff880`01bff000   vga      vga.sys      Tue Jul 14 00:38:47 2009 (4A5BC587)
fffff880`0165c000 fffff880`01681000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
fffff880`00f79000 fffff880`00f8e000   volmgr   volmgr.sys   Sat Nov 20 09:19:28 2010 (4CE792A0)
fffff880`00f8e000 fffff880`00fea000   volmgrx  volmgrx.sys  Sat Nov 20 09:20:43 2010 (4CE792EB)
fffff880`01aa5000 fffff880`01af1000   volsnap  volsnap.sys  Sat Nov 20 09:20:08 2010 (4CE792C8)
fffff880`0438f000 fffff880`043a5000   vwififlt vwififlt.sys Tue Jul 14 01:07:22 2009 (4A5BCC3A)
fffff880`043d1000 fffff880`043ec000   wanarp   wanarp.sys   Sat Nov 20 10:52:36 2010 (4CE7A874)
fffff880`01681000 fffff880`01691000   watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
fffff880`00e07000 fffff880`00eab000   Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
fffff880`00eab000 fffff880`00eba000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`04360000 fffff880`04369000   wfplwf   wfplwf.sys   Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff960`00060000 fffff960`00372000   win32k   win32k.sys   unavailable (00000000)
fffff880`0415a000 fffff880`04163000   wmiacpi  wmiacpi.sys  Tue Jul 14 00:31:02 2009 (4A5BC3B6)
fffff880`00f11000 fffff880`00f1a000   WMILIB   WMILIB.SYS   Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`07823000 fffff880`07844000   WudfPf   WudfPf.sys   Sat Nov 20 10:42:44 2010 (4CE7A624)

Unloaded modules:
fffff880`01bce000 fffff880`01bdc000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`01bdc000 fffff880`01be8000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`01be8000 fffff880`01bf1000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
fffff880`01800000 fffff880`01813000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000

Let us know how it goes. If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.

HTH.
 


Hi Elmer,

Many thanks for your advice.

I have been running MSE just after Norton expired (norton came with wins7 package)
But did not uninstall norton for those months while on MSE

After uninstalling norton, all seems well for now. No further BSOD,:D only Firefox 9 still experiencing crashes
(but i did the uninstall in normal mode. Forgot to switch to safe mode). I hope its all right!

Have yet to update the drivers you listed. Able to find links for the first two but cant seem to find any update links for the Marvell.
Its there on day 1, most probably software from the motherboard.

Link Removed

Will do the updates of the listed drivers and maybe uninstall & reinstall Firefox 9.
Will monitor and update. Fingers crossed

1 more thing, for the two pics below, does it seems that my rams are physically damaged?
I ran the Windows Memory Diagnostics Test from wins7.
Link RemovedLink Removed

Cheers!
 


The Windows Memory Diagnostic is usually a lot more lenient than Memtest 86+. So if the Windows Tool is finding problems....

I'd try your Ram with the Command rate changed from 1T to 2T first, and then run Memtest to confirm or deny RAM problems.

Run Memtest86+ overnight, after your computer has been off for about an hour or two so it has a cold start. Ideally let it run for at least 7 passes / 6-8 hours. If errors appear before that you can stop that particular test.
Note!! Any time Memtest86+ reports errors, it can be either bad RAM or a bad Mobo slot. Test RAM sticks individually. When you find a good one then test it in all slots. Post back with the results.
 


Solution
Hi Elmer,

Apologies im not too savvy with com stuffs. Please bear with me:redface:

1) I could not find "Win7 and WinServer 2008 R2 Auto Installation Program (SID:1477671)" in the link given.
This was what i found - could you kindly advise.
The SID numbrs are different

Link Removed

2) How do i go about changing it from 1T to 2T?

3) During BSOD, is the computer actually deleting files away? As my com is behaving weirdly eg: During launch of battlefield3, an error
"bf3 cant be launched as file is missing"

4) Am not too sure if this is of any help. I went inside system info and this was what i found. The word "critical" caught my attention. Is this normal?
Link Removed

Was just hit by another 3 BSOD. Caught a glimpse of words "MEMORY MANAGEMENT" in 2 of them

Link Removed

Need your help in deciphering them again

Appreciated man!
 


Last edited:
Anyone who can kindly help with the above?

Asking as im not too savvy and dont wish to do something irreversible to the com and worsen its condition.

Thanks

**************************************************************************************

For the memtest, which link should i use as i'm using wins7 (64bit)? SP1

1)Memtest86+ - Advanced Memory Diagnostic Tool
2)Download

As the 1st link states ---

"If you do not have Windows XP or above or are running other Operating systems:
Click This Link to download 7Zip. Windows user require the Top link in the list for the .exe version. 64 Bit users should
select the 64 bit version."

Still struggling with my com...
Appreciated!
 


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