Windows 7 Bsod unexpected store exception

kemical said:

Code:

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*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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Use !analyze -v to get detailed debugging information.

BugCheck 154, {ffffe000c5881000, ffffd00060c7b690, 0, 0}

Probably caused by : hardware_disk

Followup:     MachineOwner

Hi,
you have a couple of different dump files, Bugcheck 74 relates to issues with the registry whilst Bugcheck 154 means a exception wasn't handled in the Store properly.
Now before we start updating the system I notice you have AVG AV Suite installed as well as McAfee AV too. There is a possibility that these are conflicting and causing the issues.
Please remove both AV suites and install MSE as this ultra stable. (you can always install the app you want after the testing has finished.)
Link Removed

File scans
Right click on the Start menu icon and from the revealed list choose 'admin command prompt'. Type:
sfc /scannow
press enter and await results

In the same command prompt and after the above scan has finished type:
dism /online /cleanup-image /restorehealth
Press enter and await results (longer this time).

If the first scan found files it could not repair but the second scan is successful, run the first scan again using the same command prompt box and this time it should repair the files found.

See how you go after making those changes. Post any new dump files

Click to expand...

Aarondigs said:

I uninstalled those two programs. I went to install Mse. But it told me I didn't need to use it because my computer is running a version of Windows defender that is better than Mse.

I ran sfc/scannow and it did not find any integrity violations

When I went to run the next one, it gave me error 87. The online/cleanup-image/restorehealth is unknown.

Click to expand...

kemical said:

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 154, {ffffe000c5881000, ffffd00060c7b690, 0, 0}

Probably caused by : hardware_disk

Followup:     MachineOwner

Hi,
you have a couple of different dump files, Bugcheck 74 relates to issues with the registry whilst Bugcheck 154 means a exception wasn't handled in the Store properly.
Now before we start updating the system I notice you have AVG AV Suite installed as well as McAfee AV too. There is a possibility that these are conflicting and causing the issues.
Please remove both AV suites and install MSE as this ultra stable. (you can always install the app you want after the testing has finished.)
Link Removed

File scans
Right click on the Start menu icon and from the revealed list choose 'admin command prompt'. Type:
sfc /scannow
press enter and await results

In the same command prompt and after the above scan has finished type:
dism /online /cleanup-image /restorehealth
Press enter and await results (longer this time).

If the first scan found files it could not repair but the second scan is successful, run the first scan again using the same command prompt box and this time it should repair the files found.

See how you go after making those changes. Post any new dump files

Click to expand...

Aarondigs said:

I went to install Mse. But it told me I didn't need to use it because my computer is running a version of Windows defender that is better than Mse.

Click to expand...

kemical said:

Lol, sorry bout that. I think the os I was debugging before you was Windows 7 hence my absent minded mistake.

How is the machine running? I see you re-posted your original zip file but it contains nothing new, was there something you meant to include?

Click to expand...