Windows 7 BSOD very often..

DJUniK · Sep 18, 2011

Hi All,

Ok so, I,ve been getting alot of bluescreens lately... they seem to have started out of noweher and can happen pretty much during anything I'm doing... I installed windows 7 in August (just changed from XP PRo for no reason except wanting 7 ) it's been runing good until 1 week ago... Now I've tried Memtest86+, Scanning HDD, CPU test, and everything always passes with flying colors... so This is now beyond my Skill/knowloge...I tried formatting and re-installing and problem persist's.. So any help here would really be useful..

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Elmer · Sep 18, 2011

Hi DJUniK and Welcome to The Forum.

As a Priority:

Specifically update/disable this driver:

ASACPI.sys Fri Aug 13 03:52:52 2004 This driver is notorious for causing BSOD's. You have two options:

You can disable the ATK0110 ACPI Utility in the DeviceManager (under System Devices) with no apparent issues. OR (and if disabling does cause issues)
There is an update here: Asus ATK0110 driver. Look under the sub-heading: Utilities. 12th one down.

Driver Install - Manual method

Download the driver and extract it to a folder.
Open the Device Manager.
Right click the device you wish to change the drivers for...

DJUniK · Sep 19, 2011

Got Service pack 1 installed.. latest dump file...

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DJUniK · Sep 19, 2011

installing more updates.. got another BSOD...

Link Removed

DJUniK · Sep 19, 2011

third dump file for today...

Link Removed

DJUniK · Sep 19, 2011

Dump #4 here.. in same day...

Link Removed

DJUniK · Sep 19, 2011

here is the longtime anticipated dump #5....

Link Removed

kaos · Sep 19, 2011

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000d, EXCEPTION_GP_FAULT
Arg2: 00000000
Arg3: 00000000
Arg4: 00000000

Debugging Details:
------------------


BUGCHECK_STR:  0x7f_d

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  avp.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 828dbe98 to 8287dd1b

STACK_TEXT:  
a8d27be8 828dbe98 badb0d00 862e7870 00000080 nt!KiSystemFatalException+0xf
a8d27c70 82a8333f 857f8b40 862e7870 ffffffff nt!MiRemoveVadAndView+0x14
a8d27cd0 82aa1737 86ac4d40 01b70000 00000000 nt!MiUnmapViewOfSection+0x265
a8d27cf0 8b8fedd0 ffffffff 01b70000 ffffffff nt!NtUnmapViewOfSection+0x55
WARNING: Stack unwind information not available. Following frames may be wrong.
a8d27d24 8287a1fa ffffffff 01b70000 0451ef60 klif+0x30dd0
a8d27d24 773b70b4 ffffffff 01b70000 0451ef60 nt!KiFastCallEntry+0x12a
0451ef60 00000000 00000000 00000000 00000000 0x773b70b4


STACK_COMMAND:  kb

FOLLOWUP_IP: 
klif+30dd0
8b8fedd0 ??              ???

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  klif+30dd0

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: klif

IMAGE_NAME:  klif.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ca58e03

FAILURE_BUCKET_ID:  0x7f_d_klif+30dd0

BUCKET_ID:  0x7f_d_klif+30dd0

Followup: MachineOwner
---------

BSOD FILE #5 - points to Kaspersky...... remove this and replace with Microsof Security Essentials

DJUniK · Sep 19, 2011

just crashed again... I'll try to remove kaspersky and see if it helps...

Link Removed

kaos · Sep 19, 2011

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_VERIFIER_IOMANAGER_VIOLATION (c9)
The IO manager has caught a misbehaving driver.
Arguments:
Arg1: 0000023e, A driver has marked an IRP pending but didn't return STATUS_PENDING.
Arg2: 8b8732da, The address in the driver's code where the error was detected.
Arg3: 86ca9bb8, IRP address.
Arg4: 00000000, Status code.

Debugging Details:
------------------

Unable to load image \SystemRoot\system32\DRIVERS\dtsoftbus01.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dtsoftbus01.sys
*** ERROR: Module load completed but symbols could not be loaded for dtsoftbus01.sys

BUGCHECK_STR:  0xc9_23e

DRIVER_VERIFIER_IO_VIOLATION_TYPE:  23e

FAULTING_IP: 
dtsoftbus01+12da
8b8732da 55              push    ebp

FOLLOWUP_IP: 
dtsoftbus01+12da
8b8732da 55              push    ebp

IRP_ADDRESS:  86ca9bb8

DEVICE_OBJECT: 86c5dc68

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from 82b38f03 to 828e0eb4

STACK_TEXT:  
8db1babc 82b38f03 000000c9 0000023e 8b8732da nt!KeBugCheckEx+0x1e
8db1badc 82b3b2cd 8b8732da 8db1bb14 8b8732da nt!VerifierBugCheckIfAppropriate+0x30
8db1baf4 82b3b414 0000023e 8b8732da 00000000 nt!ViErrorFinishReport+0xc9
8db1bb64 82b39620 0000023e 86ca9bb8 00000000 nt!VfErrorReport6+0x51
8db1bb94 82b38e5f 88c5c90c 88c5c8a8 00000000 nt!IovpCallDriver2+0x155
8db1bba8 82b336d4 88c5c90c 00000000 873eca10 nt!VfAfterCallDriver+0x119
8db1bbcc 82839545 00000000 87403378 86c5dc68 nt!IovCallDriver+0x269
8db1bbe0 8b03149c 78c135e8 8db1bc6c 00000000 nt!IofCallDriver+0x1b
8db1bc24 8b03cffe 00403378 8db1bc6c 8db1bc50 Wdf01000!FxIoTarget::SubmitSync+0x198
8db1bc48 8b8bd7d6 00000020 87403378 873eca10 Wdf01000!imp_WdfRequestSend+0x178
8db1bc7c 8b8bd381 873e9448 82b3e4f3 873e9448 cdrom!RequestSendMcnRequest+0x4a
8db1bcb0 8b8bd85d 873e9448 777f2328 873eb378 cdrom!RequestProcessSerializedIoctl+0x37c
8db1bcc4 8b051042 78c14c80 873eb348 873eb378 cdrom!IoctlWorkItemRoutine+0x4b
8db1bce0 8b0510aa 873ea6c8 8db1bd00 82a164dc Wdf01000!FxWorkItem::WorkItemHandler+0xad
8db1bcec 82a164dc 873ea6c8 873eb378 855e9d48 Wdf01000!FxWorkItem::WorkItemThunk+0x19
8db1bd00 8287fa6b 873eb348 00000000 855e9d48 nt!IopProcessWorkItem+0x23
8db1bd50 82a0afda 00000001 a1dee682 00000000 nt!ExpWorkerThread+0x10d
8db1bd90 828b31d9 8287f95e 00000001 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND:  .bugcheck ; kb

SYMBOL_NAME:  dtsoftbus01+12da

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dtsoftbus01

IMAGE_NAME:  dtsoftbus01.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4dfb0484

FAILURE_BUCKET_ID:  0xc9_23e_VRFOCA_dtsoftbus01+12da

BUCKET_ID:  0xc9_23e_VRFOCA_dtsoftbus01+12da

Followup: MachineOwner
---------

BSOD FILE #4 - dtsoftbus01.sys.... Daemon tools... remove Daemon tools... its a must (notorious for BSODS... if you need to mount ISOs then there is a solution)

Daemon tools also uses a driver SPTD.sys which again is well known for BSODS

goto start , run , type. Regedit
go to key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\sptd

change the value to 4
go to %systemroot%/windows/drivers/
delete the SPTD.sys Driver
reboot PC

DJUniK · Sep 19, 2011

2 more.. becoming very unstable.. kaspersky is out.. removing daemon also..

kaos · Sep 19, 2011

before i get confused..... are the BSODs after u remove the SPTD, Daemon tools AND kaspersky? if the BSODs are just after remving kaspersky but not after daemon then ill not upload the info.... Remove daemon tools , sptd as posted above first then upload any after

DJUniK · Sep 19, 2011

here's a new one.. kaspersky and daemon are removed and I looked in the registry and SPTD is not there at all.... and when I try to download microsoft security essentials I get a BSOD...

DJUniK · Sep 19, 2011

another one.. computer was idle with only windows7forums open..

kaos · Sep 19, 2011

Code:

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 82860c6d, The address that the exception occurred at
Arg3: 80786bf8, Exception Record Address
Arg4: 807867d0, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!MmZeroPageThread+462
82860c6d 8b36            mov     esi,dword ptr [esi]

EXCEPTION_RECORD:  80786bf8 -- (.exr 0xffffffff80786bf8)
ExceptionAddress: 82860c6d (nt!MmZeroPageThread+0x00000462)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 00000000
   Parameter[1]: 00002413
Attempt to read from address 00002413

CONTEXT:  807867d0 -- (.cxr 0xffffffff807867d0)
eax=047125dc ebx=00002413 ecx=0000001c edx=00000003 esi=00002413 edi=00000000
eip=82860c6d esp=80786cc0 ebp=80786d44 iopl=0         nv up ei pl nz na po cy
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010203
nt!MmZeroPageThread+0x462:
82860c6d 8b36            mov     esi,dword ptr [esi]  ds:0023:00002413=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  2

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  00000000

EXCEPTION_PARAMETER2:  00002413

READ_ADDRESS: GetPointerFromAddress: unable to read from 8296b848
Unable to read MiSystemVaType memory at 8294ae40
 00002413 

FOLLOWUP_IP: 
nt!MmZeroPageThread+462
82860c6d 8b36            mov     esi,dword ptr [esi]

BUGCHECK_STR:  0x7E

LAST_CONTROL_TRANSFER:  from 8298e44f to 82860c6d

STACK_TEXT:  
80786d44 8298e44f 00000000 80786d90 82a0afda nt!MmZeroPageThread+0x462
80786d50 82a0afda 8080a6d0 a424cac0 00000000 nt!Phase1Initialization+0x14
80786d90 828b31d9 8298e43b 8080a6d0 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!MmZeroPageThread+462

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  4e02a389

STACK_COMMAND:  .cxr 0xffffffff807867d0 ; kb

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  0x7E_nt!MmZeroPageThread+462

BUCKET_ID:  0x7E_nt!MmZeroPageThread+462

Followup: MachineOwner
---------

still maybe a few outdated drivers

cvintdrv.sys - 2005
nvm62x32.sys -2008 - related to nvidia
to double check, have u looked for BIOS updates etc and graphics drivers etc?

DJUniK · Sep 19, 2011

mobo is a : asus P5N32-e-SLI latest driver I can find on asus website is 1903 and it's installedvideo card : geforce 8600GTS latest driver available on geforce.com is 280.26 and it's installednow i'm trying to find driver update for nforce (nvm62x32.sys ) but having some trouble... if you could post link to driver would really be appreciated....

kaos · Sep 19, 2011

If you put in i.e Geforce, or Nforce, windows Version then searhc it should take you to the download page

DJUniK · Sep 19, 2011

while trying to update nforce...

kaos · Sep 19, 2011

try downloading in safe mode, see if the problem persists

next to test is RAM if not

DJUniK · Sep 19, 2011

next one...did Memtest86+ all night long.. 11 passes no errors.. updated nforce driver to 15.32

DJUniK · Sep 20, 2011

another one.... I think I'm gonna give up and go back to XP... :'(

Elmer · Sep 20, 2011

STOP 0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint in startup without having a debugger attached, Hardware incompatibility, Faulty system service, 3rd party remote control, Memory.

These drivers pre-date Windows 7:

cvintdrv.SYS Mon Sep 19 22:16:21 2005 National Instruments Lab Windows/CVI

nvmf6232.sys Thu Apr 30 20:45:40 2009 nVidia nForce Ethernet Driver

nvstor32.sys Thu Apr 30 02:52:55 2009 nForce chipset driver

Windows 7 BSOD very often..

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