Windows 7 BSOD when I wake computer from sleep

P

prboy08

New Member
Joined
Jun 27, 2011
Messages
4
Hey everyone, first thank you for any assistance you can give me with this problem. I built this computer a little over a month ago and occasionally whenever I wake the computer up from sleep mode it goes straight to a BSOD. I tried looking at the minidump but I really don't know how to interpret it. The dump file is attached.

System is running Win 7 Pro x64 thanks again for any input! If you need any other info please let me know.

Link Removed
 
Solution
Running a utility called powercfg might help answer some questions. It needs to be run from an administrative command prompt and you shut down any program you can to keep unnecessary messages to a minimum. After it is done, make note of where the report is stored, then copy it to the desktop to open it. Most of these have several USB comments, so don't worry too much about that.

Anyway, open the Administrative command prompt and type:

Powercfg -energy

It also has other switches for troubleshooting if they were needed you can see with powercfg -?

Those charger utilities seem to keep part of the system awake and might end up causing problems.
Sort by date Sort by votes
When the experts show up, they may know or ask you about a file called cancel_64.sys. Do you know what it is since it seems to be indicated in the dump files.
 
Upvote 0 Downvote
Saltgrass said:
When the experts show up, they may know or ask you about a file called cancel_64.sys. Do you know what it is since it seems to be indicated in the dump files.
Click to expand...

Well thanks for asking that question! Not sure why I never looked to see what cancel_64.sys was associated with. It's from a tool called SuperCharger that came on my mobo driver CD that lets you charge smartphones tablets faster. I dont usually plug my iphone in too often so I'm just going to go ahead and uninstall it and hopefully the problem won't persist.

I still don't get why the problem occurs only when I wake up from sleep mode though.
 
Upvote 0 Downvote
Running a utility called powercfg might help answer some questions. It needs to be run from an administrative command prompt and you shut down any program you can to keep unnecessary messages to a minimum. After it is done, make note of where the report is stored, then copy it to the desktop to open it. Most of these have several USB comments, so don't worry too much about that.

Anyway, open the Administrative command prompt and type:

Powercfg -energy

It also has other switches for troubleshooting if they were needed you can see with powercfg -?

Those charger utilities seem to keep part of the system awake and might end up causing problems.
 
Upvote 0 Downvote
Solution
You must log in or register to reply here.

Similar threads

  • Solved
Windows 10 Wake from sleep issue
Replies
4
Views
3K
udidwht
  • Solved
Windows 10 Sound pauses every time monitor goes to or wakes from sleep
Replies
1
Views
1K
olat
  • Solved
Windows 10 Computer freezes when wake from sleep
Replies
5
Views
2K
Jimbo22
  • Solved
Windows 10 Windows Explorer crashes (and restarts) after waking up from sleep every time
Replies
1
Views
1K
ChatGPT
  • Solved
Windows 10 [!!!] BSOD/Black screen after wake up from sleep
Replies
5
Views
2K
raxor1234