- Thread Author
-
- #1
I've been getting a lot of BSoDs so I decided to go with a fresh copy of Windows. Unfortunately that didn't solve anything. These are the BSoDs that I got in the first month after installing a fresh copy. I guess Graphics card drivers are causing both problems but I'm not sure about the first one. I am new here so if I didn't attach something, sorry. Thanks in advance.
Last edited:
Solution
kemical
Essential Member
- Joined
- Aug 28, 2007
- Messages
- 36,176
Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff96000166483, fffff88009081030, 0}
Probably caused by : win32k.sys ( win32k!HmgLockEx+a3 )
Followup: MachineOwnerout of the three dump files sent two were like the above and one related to your gpu driver. Bugcheck 3B and win32K.sys can point to hardware or process/driver issues.
Your missing a service pack. Please download and install SP1:
Link Removed
If you run into issues you may need the update readiness tool:
Link Removed
avgidsdrivera.sys Fri Apr 18 14:01:52 2014: AVG AV is known at times to cause issues. Please remove and install MSE as it's very stable:
http://windows.microsoft.com/en-GB/windows/security-essentials-download
athrx.sys Wed Jul 20 14:33:03 2011: Atheros network adapter driver please update...... Just checking on this and I'm wondering why this driver is installed at all? According to your motherboard specs you have a Realtek Network adapter. Is this something that you've added? If it isn't needed uninstall it.
Link Removed
atikmdag.sys Fri Apr 18 03:13:16 2014: AMD GPU driver. Please uninstall using this app as it will remove anything old or not needed:
Link Removed
Re-install using latest driver:
Link Removed
dtsoftbus01.sys Fri Feb 21 09:49:36 2014: Daemon Tools driver. Possible BSOD issues in Win7 please remove to test.
iusb3hcs.sys Fri Feb 22 12:36:29 2013: Intel USB3 drivers please update:
Link Removed
NTIOLib_X64.sys Thu Oct 25 11:27:58 2012: MSI Afterburner driver (known BSOD issues with Windows) Also found to be a part of MSI Live Update 5 please remove to test.
Rt64win7.sys Wed Apr 10 04:00:34 2013: Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet please update:
Link Removed
RTKVHD64.sys Tue Jul 02 15:07:25 2013: Realtek Hi Def driver please update:
Link Removed
usbVM305.sys Thu Mar 08 11:03:57 2007: ViMicro USB PC Camera 305 Driver please update if possible:
http://www.vimicro.com/english/product/pc003.htm
If after making the above changes you still get a bsod please download and run Memtest86:
http://www.memtest.org/
Post any new dump files.
- Thread Author
-
- #3
I installed SP1, deleted AVG and installed MSE. I'm using Atheros Network Adapter in order to connect to internet wirelessly. I uninstalled AMD GPU Driver and installed a fresh copy of the latest driver 14.4. I uninstalled DAEMON Tools, updated Intel USB3 drivers, I didn't find MSI Live Update 5 installed on my pc but MSI's VGA Booster was installed so I removed that. Updated the Realtek Ethernet Adapter and Realtek Audio Driver. Unfortunately I couldn't update the Camera but let's hope the camera isn't the problem
Similar threads
- Solved
- Solved