I am not sure what your problem is, but really, There are about two options at this point. 1) taking your comp to a store like best buy, and seeing if they can do something about it 2) doing a clean install from the win 7 install disk. If you got the computer pre-loaded, the first option is most likeley better, as best buy can use one of their corporation install disks to re-load win 7 onto your comp
I am not sure what your problem is, but really, There are about two options at this point. 1) taking your comp to a store like best buy, and seeing if they can do something about it 2) doing a clean install from the win 7 install disk. If you got the computer pre-loaded, the first option is most likeley better, as best buy can use one of their corporation install disks to re-load win 7 onto your comp