- Joined
- May 25, 2009
- Messages
- 6,637
- Thread Author
- #1
Hi
I had some kind of problem with my Ghost 15 installation.
I kept giving me this message that it couldn't communicate with my computer?
Probably had something to do with getting a new external hard drive for my backlups.
I finally decided to just reinstall it, to reset everything.
It told me that I had to uninstall it first.
I did that and it still kept telling my I had to uninstall.
I ran Revo Uninstaller.
It still kept telling me I had to uninstall it before I could reinstall it.
I finally found the Norton Removal Tool and after running that it would let my reinstall.
When I started it, it said I didn't have permission to run it, even when I logged in as Administrator.
I found the instructions that said I had to uninstall it again, run the reset permissions tool, and then reinstall it again.
I think I did that, (it's weird takes me to a page with no active buttons and I have to click at the top of the screen giving permission to install something, then nothing) now it still tells me that I don't have permission to configure Ghost when I start it.
I'm about ready to give up and switch to another program, I've run Ghost for years, but this is crazy.
I'm running Windows 7 Home Premium, I have the UAC turned off, I don't know what else I can do.
Anyone know how to resolve this?
Mike
I had some kind of problem with my Ghost 15 installation.
I kept giving me this message that it couldn't communicate with my computer?
Probably had something to do with getting a new external hard drive for my backlups.
I finally decided to just reinstall it, to reset everything.
It told me that I had to uninstall it first.
I did that and it still kept telling my I had to uninstall.
I ran Revo Uninstaller.
It still kept telling me I had to uninstall it before I could reinstall it.
I finally found the Norton Removal Tool and after running that it would let my reinstall.
When I started it, it said I didn't have permission to run it, even when I logged in as Administrator.
I found the instructions that said I had to uninstall it again, run the reset permissions tool, and then reinstall it again.
I think I did that, (it's weird takes me to a page with no active buttons and I have to click at the top of the screen giving permission to install something, then nothing) now it still tells me that I don't have permission to configure Ghost when I start it.
I'm about ready to give up and switch to another program, I've run Ghost for years, but this is crazy.
I'm running Windows 7 Home Premium, I have the UAC turned off, I don't know what else I can do.
Anyone know how to resolve this?
Mike