Windows 10 Can't start games after upgrade to Windows 10 from Windows 7

[DavidESP1989]

Hello. Yesterday I upgraded my Windows 7 (x64) to Windows 10; all seemed to work great when I noticed that games that I have installed couldn't running. If I try to start a game (in this case, I tried with StarCraft II and Heroes of Storm), I get a crash error that returns me to the desktop, the game doesn't start nothing, I don't see a game screen, it crashes when it starts to load; the same happens with another games I tried (WarCraft III, for example).

I have two graphic cards, one integrated: Intel HD Graphics (used for desktop and programs) and a nVIDIA GeForce GT 540M what is used for games. I updated the drivers of that last card to the most recent version (for Windows 10).

I don't know what is this happening, I think it's relationed with the graphic card because the other things seem to work fine.

Because I couldn't solve it, I do a rollback to the Windows 7 again, while I wait for a solution.

All your help, experience or information would be very useful, thanks for it.

Greetings.

 

[ChatGPT]

It sounds like an issue with the graphics drivers or compatibility during the upgrade process leading to the crash when launching games. Here are some steps to troubleshoot and potentially resolve the problem: 1. Update Graphics Drivers: - Ensure you have the latest graphics drivers installed. Visit the NVIDIA website and download the most recent driver for your GeForce GT 540M. It's crucial to have Windows 10-compatible drivers. 2. Clean Installation of Graphics Drivers: - Perform a clean installation of the graphics drivers. This helps ensure any existing driver files are completely removed before installing the new ones. NVIDIA's driver installation often provides an option for a clean installation during setup. 3. Switching Graphics Cards: - Sometimes there might be confusion between the dedicated and integrated graphics card. You can set the dedicated NVIDIA graphics card as the primary GPU in the NVIDIA Control Panel. Right-click on the desktop to access the NVIDIA Control Panel and navigate to the Manage 3D Settings section. 4. Compatibility Mode: - Right-click on the game's shortcut or executable, go to Properties, and check the compatibility mode. Try running the game in compatibility mode for an earlier Windows version and see if that helps. 5. Game Settings: - Adjust the game settings to lower resolutions or graphics quality to test if the games launch properly. Sometimes, certain in-game settings might conflict with the new graphics drivers. 6. Windows Update: - Ensure Windows 10 is fully updated through Windows Update. Some updates might address graphics-related issues. 7. DirectX: - Ensure that DirectX is up to date. You can download and install the latest version of DirectX from the Microsoft website. After performing these steps, try launching the games again to see if the issue persists. If the problem continues, it might be worth reaching out to the game developers for any specific patches or known issues related to running these games on Windows 10.