can''t update win 7

Discussion in 'Windows 7 Help and Support' started by Ziove, May 27, 2016.

  1. Ziove

    Ziove New Member

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    I've recently got a new computer without an OS, I bought a windows 7 disc, install went fine but I've got a problem, I can't update. When ever I try the update windows it just keeps checking for updates, the OS is Windows 7 Premium 64bit SP1.

    I've tried updating the update agent.
    Tried downloading updates for the framework and security using Windows Catalog.
    Did a windows error checking tool at start up with no issues.
    I tried the windows fix update tool says it fixed an error but says every time its run with no details of what it is.

    Everything else is working fine just not the updates.

    One thing I noticed compared to the windows 7 laptop I'm using at the moment is that I've an extra drive for backups the normal C drive and then a D drive "backup" where as the new computer only has a C drive not sure if this is a problem or not, can anyone help?
     
  2. kemical

    kemical Windows Forum Admin
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    Hi,
    if your having difficulties obtaining the download for Windows 10 then try the media creation from Microsoft. This will allow you to download windows 10 in a number of ways including the iso files.
    Please remember to qualify for the free copy of Windows 10 you must upgrade first. After that you can do a clean install and windows will activate automatically.
    Windows 10
     
  3. Ziove

    Ziove New Member

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    I need to stay with windows 7 as I've software that is not compatible with later versions of windows.
     
  4. Sandbox

    Sandbox Member

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    did you try removing the software distribution folder
     
  5. nmsuk

    nmsuk Windows Forum Admin
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    You could try stopping the windows update service and the Background Intelligent Transfer service, delete everything in the Software Distribution folder in C:\Windows. Rebooting and then trying to update. Try that and get back to us.
     
  6. Sandbox

    Sandbox Member

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    exacly yes nmsuk
     
  7. holdum333

    holdum333 Banned

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    Hi! W7 up dates are taking a long time. There are reports that they are taking 24 hours and longer.
    I would let it run for 24 hours and report back if the up dates fail to down load! There are a lot of W7 users having your problem. After trying @nmsuk suggestion you might check this out;)
    Here check what MS recommends!Windows 7 update install time taking a very long time
     
    #7 holdum333, May 27, 2016
    Last edited: May 27, 2016
  8. Sandbox

    Sandbox Member

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    look at the video and do the same



    after this reboot and try updating again
     
    holdum333 likes this.
  9. holdum333

    holdum333 Banned

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  10. Ziove

    Ziove New Member

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    Tried deleting the folder and files same issue, tried downloading the latest update for sp1 and when I start it up it says searching for updates on this computer as a standalone update but just keeps searching.
     
  11. holdum333

    holdum333 Banned

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    You say it just keeps searching! How long have you let it search for up dates.
    No this is not a problem. The partitions depend on how you set up the drive when you install the operating service!
     
  12. Sandbox

    Sandbox Member

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    Ziove
    have you tryied what the video above will explain to you, yes or not we are going around the bush i need to know if your going to try that or not. thanks
     
  13. RichM

    RichM Active Member

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    My advice to you is leave it running overnight because I have seen this take up to 24 hours to show updates available and another 24 hours to install the updates. Probably due to extra server duty for Windows 10 downloads or something worse I don't want to think about.
    If you use Power Management (Power Options in Control Panel) make sure for this project monitor and hard drive are set to "always on".
     
  14. Ziove

    Ziove New Member

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    Tried everything I could find online nothing worked, feel asleep with the computer on and woke up with a message saying update stage 5 of 5 complete at 35% then it restarted, checked the check for update same thing and says there was no recent check for updates but in the installed updates section it shows the file names.
     
  15. nmsuk

    nmsuk Windows Forum Admin
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    They've installed then
     
  16. RichM

    RichM Active Member

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    Yes you are done but I would check again as there probably are another batch but you have to make it "check for updates" again yourself
    and wait it out.
     
    nmsuk likes this.

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