Computer fails to boot into windows after sp1 installation

Discussion in 'Windows 7 Help and Support' started by Matt26, Mar 10, 2011.

  1. Matt26

    Matt26 New Member

    Joined:
    Feb 8, 2011
    Messages:
    22
    Likes Received:
    0
    i've had some issues installing sp1 (7 ultimate, latest windows updates) via windows update when the installation fails on a few different error codes, but i have gotten it to install a few times.

    each time the installation finishes, i restart the computer when prompted and it goes through the update process when shutting down, then after the windows 7 splash screen ("starting windows") passes, the screen goes blank (black screen, no video- monitor displays "going to sleep" message) and the HDD light on the computer is lit solid.

    i've left the computer sitting for hours with no change- i eventually get Windows to boot again by using the install disc to do a Windows restore, but i haven't been able to get past this yet.

    does anyone know what might be causing this?

    any help is greatly appreciated.

    thanks!
     
  2. Matt26

    Matt26 New Member

    Joined:
    Feb 8, 2011
    Messages:
    22
    Likes Received:
    0
    help anyone?
     
  3. Captain Jack

    Captain Jack Extraordinary Member

    Joined:
    Mar 6, 2010
    Messages:
    1,952
    Likes Received:
    139
  4. Matt26

    Matt26 New Member

    Joined:
    Feb 8, 2011
    Messages:
    22
    Likes Received:
    0
    i've tried doing this already with no success, but only after the first boot attempt was made after the sp1 update... does it make a difference if the startup repair is done before or after the first boot attempt is made?
     
  5. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

    Joined:
    Oct 16, 2009
    Messages:
    15,157
    Likes Received:
    393
    Since you did not state an error code, you might check this Microsoft site. This is specific for one error code only, so see if you have it.

    I have not tried this process....
     
    #5 Saltgrass, Mar 17, 2011
    Last edited: Mar 17, 2011
  6. allenn

    allenn Senior Member

    Joined:
    Oct 31, 2009
    Messages:
    56
    Likes Received:
    2
    If you have a USB keyboard or mouse replace it with a PS2 keyboard or mouse. I have clients where USB devices are causing boot problems with Win 7 SP1.
     

Share This Page

Loading...