pidjones
New Member
The words, I told you so, come to mind.
As a comcast customer myself, I've had my own experiences with them and their particular brand of support. But pretty much if the technician's laptop will connect, then you're pretty much on your own.
Likely to be a NIC -> Modem interop issue.
Does she have the same modem as your's at your place? I assume not since it worked at your place and doesn't at her's.
So possibly a generic mainstream NIC 10/100 maybe stay away from the Gigs.
Yeah, but I had hopes the guy would actually check their end. She was on this same connection with the same computer for almost a year. I took my own modem to her house yesterday, and her computer would not connect through it there, even though it would at my house. So, no modem/NIC problem. I suspect (and hope for) NIC/Comcast problem which should be defeated by either a router between them or a new NIC. BTW, I can't find any non-Gig NICs around here that have Win 7 drivers. I'll just pick up the Network Everywhere GA311 from Staples - it's less than 30 bucks, tax included. If the router doesn't fix it, that is. A router would help her security. eBay is full of old Linksys (Cisco) 4 port wired routers for <20 bucks shipping included.