jamiez

New Member
Joined
Aug 13, 2010
Messages
24
Hey all,

I'm going off my head here, my PC over the past few months is giving me a headache and i am out of ideas on what i could possibly do next.

I brought a computer about 2 years ago, just a basic one with Windows Vista on it. The PC originally came wit 1gb of RAM. About a year ago i upgraded the RAM to 3gb by purchasing an additional 2gb stick. About 5 months ago i upgraded to Windows 7 Ultimate and lastly about 4 months ago my cousin gave me his old NVIDIA GeForce 8400 GS card, to do some basic gaming. Everything was running fine until about 2 months ago when dad told me a blue screen showing errors had popped up and he didn't know what it meant, i told him to just reboot and go back to what he was doing. Ever since im getting constant blue screens, they all show different errors, it would be way to many to list down. I know one of them was MEMORY_MANAGEMENT but thats all i can remember off the top of my head. I have tried all most everything possible but its driving me insane. I have reinstalled windows 7, took the RAM out and cleaned it, took the PC apart and de-dusted it, installed the latest windows updates, cleaned my registry, updated the video card drivers. and now im just flat out of ideas.

Below you will find attached the dumps or w/e they are called, that the blue-screen of death is logging and my current PC specs.


Any way i better submit this, incase my PC bluescreens and i lose everything i have typed.

PLEASEEEE help, its driving me crazy!

-PC SPECS-
Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600)
Language: English (Regional Setting: English)
System Manufacturer: Compaq-Presario
System Model: GQ566AA-ABG SR5240AN
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4600+ (2 CPUs), ~2.4GHz
Memory: 3072MB RAM
Available OS Memory: 3070MB RAM
Page File: 1282MB used, 4856MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

-DISPLAY SPECS-
Card name: NVIDIA GeForce 8400 GS
Manufacturer: NVIDIA
Chip type: GeForce 8400 GS
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_06E4&SUBSYS_82781043&REV_A1
Display Memory: 1776 MB
Dedicated Memory: 497 MB
Shared Memory: 1279 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor Name: Compaq WF1907 Wide LCD Monitor
Monitor Model: Compaq WF1907
Monitor Id: HWP26A5
Native Mode: 1440 x 900(p) (59.887Hz)
Output Type: DVI
Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
Driver File Version: 8.17.0012.5896 (English)
Driver Version: 8.17.12.5896
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 7/10/2010 06:37:00, 9818728 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-45A4-11CF-FB64-74A21FC2C535}
Vendor ID: 0x10DE
Device ID: 0x06E4
SubSys ID: 0x82781043
Revision ID: 0x00A1
Driver Strong Name: oem4.inf:NVIDIA_SetA_Devices.NTx86.6.1:Section010:8.17.12.5896:pci\ven_10de&dev_06e4
Rank Of Driver: 00E62001

PS
I don't actually know what the dump files mean or do but apparently they are helpful with BSOD situations for the people trying to fix it. So please dont reply with anything technical as i wont know what your talking about :)
 

Attachments

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Solution
First rule of thumb: Any machine with AVG and bsod, AVG must go no matter what.
Please remove it in safe mode using the following tool:

AV Uninstallers - Windows 7 Forums

Boot to normal mode and install MSE which will never cause a bsod under any circumstances and is great on resources.

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Simply must get this driver off the system:

Code:
 giveio   giveio.sys   Wed Apr 03 22:33:25 1996

Speedfan or similar motherboard utilities install this driver. Uninstall all such software. Then go to C:\Windows\System32\

and manually delete the driver if still there.

Use Ccleaner to clean the registry. Reboot.

-------------

Dameon Tools and sptd are notorious bsod causers. Please uninstall Daemon Tools in the normal method...
Alright so i appologise that this took a little longer than expect to do.

So i put in my Windows 7 CD and selected advanced followed by a format of the HD, i then begun to installed WIndows 7 on the HD and as it was reaching its final steps and reset it blue screen and i was like "WHAT?!? I DIDNT EVEN KNOW THAT WAS POSSIBLE?" So i had to do the install again cause it screwed up and wouldnt boot, so i repeated the same steps, format etc...

This time it finished okay but on the first start up it blue screened, so i let it reboot i downloaded MSE, just as that finished installing it once again blue screened.

So once again i let it reboot, then i went into windows updates and done ALL the required updates and under the optional ones i done all the ones for my video card. As they were downloading, guess what? Its blue screened >.>

Rebooted done the updates again, installed them, rebooted everything good. Mucked around on the PC for a while and went on youtube etc.. thought everything was actually fixed... went to go make dinner and BAM came back and it had blue screened and restarted.

So heres a copy of all 4 of the dumps and hopefully we can find a fix? keep in mind NOTHING but MSE, Windows updates and, Adobe flash player have been installed on this totally clean system!

Btw, i suggest you view the recent dump because thats the dump that occured AFTER everything had been installed updates, mse etc...

Thanks,
Jamie
 

Attachments

One of the four crashes happened due to the video driver. Please install the latest version to replace the existing one:

Code:
nvlddmkm nvlddmkm.sys Sat Apr 03 20:37:04 2010

Drivers - Download NVIDIA Drivers

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The others are due to memory corruption. This is very commonly due to old drivers.
Please update your Conexant modem drivers which are from 2008 and likely to be an issue:

Code:
VSTDPV3  VSTDPV3.SYS  Wed Oct 15 20:32:04 2008
VSTBS23  VSTBS23.SYS  Wed Oct 15 20:30:15 2008
VSTCNXT3 VSTCNXT3.SYS Wed Oct 15 20:29:13 2008

Link Removed due to 404 Error

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If there are new crashes after this, please post them. But if you're quite sure you've updated the above and issues persist, you very likely have a RAM issue.

In this case, it's best to test the RAM with Memtest86+ to see if any errors are shown. If any, the memory in the machine needs to be replaced.
 

Okay, so the drivers for the video cards that you said need to be updated, i have the lastest i can possible get for those.

As for the modem drivers, i looked through the windows opional updates and found one for the modem, i downloaded and installed them then when the PC rebooted to complete the installation it blue screened instantly... ill post the dump below.

Also i done a search for the modem files on my PC that you quoted above, and my PC cant find them anymore, it says no results... so im assuming there updated/gone...

As stated in the original thread post, i have already done various memory tests for my ram including memtest86+ or w/e its called and all tests have shown no errors in my ram....

btw sorry about this but i had to upload my dumps to mediafire cause the uploader for this forum was taking way to long to respond... Link Removed due to 404 Error
 

Update the Realtek HD audio driver:

Code:
RTKVHDA  RTKVHDA.sys  Tue Aug 04 05:48:13 2009
Link Removed

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The NVIDIA video card driver hasn't been updated from their website that I linked to. It is still showing from April. The website offers driver currently from July. Please update to that.

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The Conexant modem drivers have been updated but they are still from before Windows 7 RTM. Very much advise on downloading the latest from my link instead and then install. (Windows Update is not how you'd want to update drivers, ever. Always from manufacturer instead.)

Or even better for troubleshooting purposes, remove the modem from the machine.


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Once you are sure you've done these things, if issues still persist, test the memory one stick at a time while removing others, with Memtest86+.

You can also run Driver Verifier if you'd like, to try to make the crash dumps pinpoint the actual driver causing issues. I don't think this is going to help, but may prove to be worth a try:

Link Removed

Having proper drivers as shown above is very important as the issues could still be from one of them.
 

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