Control Panel Isue

Discussion in 'Windows 7 Help and Support' started by Annabelle, May 12, 2012.

  1. Annabelle

    Annabelle New Member

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    I have to uninstall a program but i cannot open the control panel Program and features, can anyone help me to solved my problem?

    When I open these will appear (Please see attached file).
     

    Attached Files:

    #1 Annabelle, May 12, 2012
    Last edited: May 12, 2012
  2. Saltgrass

    Saltgrass Excellent Member
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    According to my registry entries, the number on the top appears to be the AppsUpdateFolder

    ::{26EE0668-A00A-44D7-9371-BEB064C98683}\0\::{7b81be6a-ce2b-4676-a29e-eb907a5126c5}\::{d450a8a1-9568-45c7-9c0e-b4f9fb4537bd}

    The other numbers appear to be for the control panel, and an Icon for it, but not certain.

    Have you been doing any registry cleaning lately, or any other type of system cleaning?

    Have you tried opening an Administrative Command Prompt window and using the SFC /scannow command to check your system files?
     
  3. whs

    whs Extraordinary Member

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    Have a loo whether you can find the control.exe in the system32 folder. It is in C:\Windows.

    2012-05-12_2031.
     
  4. Annabelle

    Annabelle New Member

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    Yes I used a CCleaner. Can you help me how to use a Command Prompt as you mention above or any steps to open my control panel?Thanks for your response.
     
  5. whs

    whs Extraordinary Member

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    For Command Prompt press Start > All Programs > Accessories > right click on Command Prompt > Run as administrator.

    Note that sfc /scannow will not open your control panel. But it may fix the bug.
     
    #5 whs, May 13, 2012
    Last edited: May 13, 2012
  6. Annabelle

    Annabelle New Member

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    I am now on command prompt, what word do i need to type after?Big thanks

    I saw C:windows\system32>
     
    #6 Annabelle, May 13, 2012
    Last edited: May 13, 2012
  7. whs

    whs Extraordinary Member

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    No, no. You are confusing thing.

    1. Command Prompt you use to run the sfc /scannow command

    2. If you want to get to C:windows\system32>, you have to open your C partition.
     
  8. Annabelle

    Annabelle New Member

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    What is C partition?thank you so much
     
  9. Trouble

    Trouble Noob Whisperer

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    Click the start orb and type
    C:\Windows\System32\control.exe
    and hit enter
    What happens when you do that?
    Click the start orb
    Then
    All Programs
    Then
    Accessories
    Right click "Command Prompt" and choose "Run As Administrator"
    then in the black box looking window type
    sfc /scannow
    hit enter
    and let it run
    let everyone know what the results of having done that is.
     
  10. whs

    whs Extraordinary Member

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    Thanks Trouble - right on. Anabelle seems to need all the help she can get.
     
  11. Annabelle

    Annabelle New Member

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    Hello folks,

    Below is the result when I run a sfc /scannow.


    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.


    C:\Windows\system32>sfc/scannow


    Beginning system scan. This process will take some time.


    Beginning verification phase of system scan.
    Verification 100% complete.
    Windows Resource Protection found corrupt files but was unable to fix some of th
    em.
    Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
    C:\Windows\Logs\CBS\CBS.log


    C:\Windows\system32>

    Please advice what's going on my computer system.

    Great thanks

     
  12. Saltgrass

    Saltgrass Excellent Member
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    To find out which files may be involved you can open an Administrative command prompt (Winkey and type cmd then CTRL+Shift+Enter) and enter the following. You can type it or copy and paste to the command window by right clicking and selecting paste.

    findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >%userprofile%\Desktop\sfcdetails.txt

    The command will produce a text file and place it on your desktop. You can zip it and attach if you want. If you would prefer to check the log yourself, look near the end and see if it lists which files cannot be replaced/repaired.

    This website goes into how to replace files if you need to do so. This process can be complicated but having another Windows 7 install might help in obtaining replacement files.

    How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
     

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