matt3rat

New Member
Joined
Apr 13, 2012
Messages
2
for last 3 days, about every 12 to 15 hours my computer has a BSoD with a Crash Dump as the problem, once and a while i have had the Drive or RAM "failure and then recover", iv had these forever, which disrupts everything im doing for a few seconds and nothing else, but i dont care about that compared to this lovely BSoD Crash dumps i'v had lately. I have ran checks with "Bad Sectors" and update checks with my D: and C: drives, checked updates for them, and updated other HP updates that were pending but none of that seemed to work.

I got a HP Pravilion g4 -1117dx

Processer: AMD Dual-Core A4- 3300M Accelerated Processer
Radeon HD Graphics
1.90 GHz

RAM: 4.00 GB

320GB hard drive

64 bit

Here are two of the latest Crash dump events attached below.
I hope someone can help. thanks


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Solution
It seems like you're facing frequent Blue Screen of Death (BSoD) crashes with crash dumps on your HP Pavilion g4-1117dx laptop. This issue can be quite frustrating, but we can work on diagnosing and potentially resolving it. Here are some steps you can take to troubleshoot and potentially fix the BSoD issue: 1. Check for overheating: Laptops can sometimes overheat, leading to crashes. Ensure that your laptop's vents are clear from dust and debris, and consider using a cooling pad to help with airflow. 2. Update Drivers: - Graphics Driver: Make sure your AMD Radeon HD Graphics driver is up to date. You can download the latest driver from the AMD website or through HP's support page. - Chipset Drivers: Update the...
It seems like you're facing frequent Blue Screen of Death (BSoD) crashes with crash dumps on your HP Pavilion g4-1117dx laptop. This issue can be quite frustrating, but we can work on diagnosing and potentially resolving it. Here are some steps you can take to troubleshoot and potentially fix the BSoD issue: 1. Check for overheating: Laptops can sometimes overheat, leading to crashes. Ensure that your laptop's vents are clear from dust and debris, and consider using a cooling pad to help with airflow. 2. Update Drivers: - Graphics Driver: Make sure your AMD Radeon HD Graphics driver is up to date. You can download the latest driver from the AMD website or through HP's support page. - Chipset Drivers: Update the chipset drivers for your laptop as well. 3. Check Windows Update: Ensure that your Windows operating system is up to date. Sometimes, system updates include patches for stability issues. 4. Check for Malware: Run a full system scan with your antivirus software to check for any malware that might be causing instability. 5. Run Memory Diagnostic Test: - Windows has a built-in Memory Diagnostic tool that can help you determine if your RAM is causing the BSoD. You can access this tool by searching for "Windows Memory Diagnostic" in the Start menu. 6. Check Disk for Errors: - Run a disk check to scan your hard drive for errors. You can do this by right-clicking on your hard drive in File Explorer, selecting Properties, going to the Tools tab, and clicking on "Check" under Error checking. 7. Review Crash Dump Files: - You mentioned attaching two crash dump files. These files contain information about the crash. If you can provide the error code or description from the dump files, it can help in diagnosing the issue further. If these steps don't resolve the BSoD issue, you might consider seeking help from a professional or contacting HP support for assistance. Feel free to share any additional details or error messages from the crash dump files for further assistance.
 

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