Unexpected BSOD while updating graphics card, resulting in Crash Dump

Discussion in 'Windows 8 Help and Support' started by RAK0de, Jan 19, 2013.

  1. RAK0de

    RAK0de New Member

    Joined:
    Jan 19, 2013
    Messages:
    3
    Likes Received:
    0
    Hey everyone,

    I recently had a crash on my system while updating my ATI Radeon HD 5450 graphics card. :upset:
    This occurred yesterday while updating to Catalyst v13.1, released on Jan 17 2013. Once I start the install, at around mid installation the BSOD appears and restarts my computer. I have since then done a clean install of Windows 8 Pro and it keeps appearing every time I try to update my graphics card. I've had this card for about a year now and with no problems until now.

    The crash dump file appears in c:/windows/minidump and will upload it here for anyone who may wish to review it. Thanks! :)

    PC SPECS:
    Gateway DX
    Windows 8 Pro 64bit
    AMD Athlon X2 Dual Core 2.7Ghz
    6GB DDR2
    ATI Radeon HD 5450 1GB
    640GB HDD


    Dump Files

    View attachment 011913-13743-01.dmp

    View attachment 011913-29000-01.dmp
     
    #1 RAK0de, Jan 19, 2013
    Last edited by a moderator: Jan 20, 2013
  2. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,817
    Likes Received:
    1,563
  3. RAK0de

    RAK0de New Member

    Joined:
    Jan 19, 2013
    Messages:
    3
    Likes Received:
    0
    Thats exactly the same file I download from ATI, and i know that my driver isnt up to date because I have version 12.10. Anyone know where I can find the older driver, instead of updating to 13.1 Below ill post a pic of what it tells me to search for. 20130120_075344 (800x389).

    CameraZOOM-20130120080758608 (800x600).
     
  4. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,817
    Likes Received:
    1,563
    1 person likes this.
  5. RAK0de

    RAK0de New Member

    Joined:
    Jan 19, 2013
    Messages:
    3
    Likes Received:
    0
    He shoots!! And he scores!!!! THANK YOU!!!! v13.1 was successfully installed, the BIOS was the problem! Thanks for your help!!!! :D
     
  6. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,817
    Likes Received:
    1,563
    Hey that's great! Thank you for updating your thread.
     

Share This Page

Loading...