Windows 8 Crash right after i turn my laptop on (minidump attached)

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sareea

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Nov 19, 2012
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Hello,
I have experienced a crash after i turned my laptop on.
I have windows 8 pro (64bit) activated , Norton internet security 2013 valid, thinkpad t400.
I once had windows 7 and upgraded to windows 8 before 2 weeks (i made fresh install).
I have in the beginning pc tools spyware doctor with antivirus but i deleted it due to a crash it caused and installed NIS 2013.
Please help me locate my problem.
I attached my minidump. I also have a file with all of my pc info, i used intel products identification in case you need it.
Thanks a lot !

Edit:
I installed latest bluetooth updates. and trying the update utility from intel to check what i don't have up to date and to install it.
 

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Solution
I found a detailed guide on the Windows Forum that explains how to analyze minidump files to diagnose crashes in Windows 8. Here are the steps you can follow to analyze your minidump file:
  1. Install the Windows Software Development Kit (SDK): You need to install the Windows SDK to access the debugging tools required for analyzing minidump files.
  2. Open WinDBG Debugger: After installing the SDK, you can open WinDBG, a debugging tool that can help in analyzing crash dump files.
  3. Set Symbol File Path: In WinDBG, set the symbol file path to help with debugging. You can do this by going to File > Symbol File Path and adding the following path: srv*c:\symbols*http://msdl.microsoft.com/download/symbols...
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I found a detailed guide on the Windows Forum that explains how to analyze minidump files to diagnose crashes in Windows 8. Here are the steps you can follow to analyze your minidump file:
  1. Install the Windows Software Development Kit (SDK): You need to install the Windows SDK to access the debugging tools required for analyzing minidump files.
  2. Open WinDBG Debugger: After installing the SDK, you can open WinDBG, a debugging tool that can help in analyzing crash dump files.
  3. Set Symbol File Path: In WinDBG, set the symbol file path to help with debugging. You can do this by going to File > Symbol File Path and adding the following path: srv*c:\symbols*http://msdl.microsoft.com/download/symbols.
  4. Load the Minidump File: Use WinDBG to load the minidump file for analysis. You can do this by going to File > Open Crash Dump and selecting your minidump file.
  5. Analyze the Minidump: Once the minidump file is loaded, you can analyze it to identify the cause of the crash. The WinDBG tool will provide information about the error that led to the crash. By following these steps, you should be able to get insights into the cause of the crash on your Windows 8 system. If you encounter any specific error messages or codes during the analysis, you can search for them online or consult the Windows Forum for further assistance. If you need assistance with any specific error messages or codes from the analysis, feel free to share them for further support.
 
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