Thanks for the reply!Hi,
unfortunately no dump file was within those sent.
This could be down to either:
Incorrect dump settings, please make the following changes:
Open the run application.
Type sysdm.cpl in the run box and click ok.
Look across the top of the system properties box for 'Advanced' and click that.
Look for 'Startup and Recovery' near the bottom and click 'settings'.
Near the bottom you'll see a drop down menu under the heading 'write debugging information'.
In the drop down menu choose ' small memory dump (256KB)'
Under 'small dump directory' make sure it says %SystemRoot%\Minidump.
Click ok and your good to go.
There is either no page file or the one your using is too small. If you have never actually changed it yourself then it's probably fine.
If it has been changed please revert to recommended amount.
Your bsod was a bugcheck 124 as these types of bugchecks often do not leave a dump file.
If your crashing under heavy gpu loads then possible culprits could be:
Driver: Update to latest making sure the previous version is removed using DDU or display driver uninstaller as this cleans out any corruption.
I've gone through these steps with DDU, made sure that was all clear.
Overheating: Ensure the system is free from dust build up and there's plenty of airflow.
Case is clean, plenty of airflow. the GPU is a reference gtx980, exhaust's from the rear.
I see your running a GTX 980 which needs a power supply of around 500W. If there isn't enough power then you may see the type of symptoms you've been witnessing.
I'm running a Corsair RM1000 PSU
Hardware failure: The gpu might simply be on it's way out but we can run a battery of tests to determine that.
How long is it before the machine blue screens when playing?
It can be 5 minutes, or 5 hours. Sometimes I get a complete screen lock up, have to hit the manual reset button for it to power down.
I look forward to your reply
thank you for information.
Did you change the dump file settings or are they like that anyway?
They were like that anyway.
Is your machine overclocked? If so, have you tried default settings?
It used to be, but since the first time this started happening, I've returned it back to stock clocks, still the same result.
Have you ran Furmark to see if the card is stable?
I have ran furmark multiple times... it did lock up one of those times though, but I've tried again a few times after, and can't get it to repeat.
IT did crash again earlier while playing GTA 5, which is where it first started doing it. I did lower the graphic settings in game, seems to yield the same results.
If the gpu doesn't crash then you might have something else going on when gaming other than the gpu crapping out.
FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net
Is it possible for you to try the graphics card running in a different machine, a friends perhaps?
I don't have any other machines to stick it in, I used to, cleared all my old stuff out.
If you do get a dump file at some point please send one in asap.
Responses again in the quote.Hi,
I've been going over your dxdiag and a couple of things popped up.
Under error reporting you have a few events relating to exhausted resources :
Event ID 1001 — Resource Exhaustion Resolver
I'm wondering if the above relates to your vram and I have a hunch about what might be happening?
As your aware you have plenty of RAM although the gpu has only 4GB of Vram.
Your machine has an excellent CPU and I wonder if this is leading you to set graphic settings within games to the highest possible combination?
The only trouble is, as your aware, 4GB of Vram doesn't go far these days.. I have the Ti version of the 980 with 6GB of Vram and some months ago I was playing a game right on the limit of 6GB (Titanfall 2 i think) and at times it would lock up. I wonder if this is whats happening to you?
See if backing off some of the heavier graphical tweaks within each game helps.
Something else which may or may not be related is your current free space on the C drive:
View attachment 36114
Ideally you want a good 25% of clear space for Windows to work properly. See if you can free up some extra space by either removing unused apps and/or data.
It's probably been 5 months since the last clean install or so.If the card is proving hard to crash during testing then we may have another culprit.
If it's a while since you last did a clean install then it might be worth trying?
Try running this diagnostic for the cpu just to make sure all is ok that end:
Download Intel® Processor Diagnostic Tool
Have you checked the card isn't overheating by monitoring it's temps when at load and again at idle?
HWiNFO64 is good for monitoring temps:
HWiNFO - Hardware Information, Analysis and Monitoring Tools
I have not done that, never had any issues before.Do you have the onchip gpu disabled?
When i run an Intel set up i would always disable the onchip gpu. This also means your not having to share any resources as your RAM will be shared to help the onchip gpu.