Curious : Only 8/12 updates shown on my View Installed Updates window.

Discussion in 'Windows 8 Installation' started by davidhk129, Aug 15, 2014.

  1. davidhk129

    davidhk129 Senior Member

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    After installing Ag. 12th updates, my View Installed Updates window shows only Aug 12th items. All the previous updates are gone.
    Is that normal ?

    Image 2.


    Correction I should say...... " my view update history shows only Aug 12th items."
     
    #1 davidhk129, Aug 15, 2014
    Last edited: Aug 16, 2014
  2. davehc

    davehc Microsoft MVP
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    Very abnormal, david. Never heard of it before. Googling the problem comes up with Zero!
     
  3. davidhk129

    davidhk129 Senior Member

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    It's getting interesting.
    As I stated previously, I opened Windows Updates > clicked View Update History > only Aug 12th updates were listed. All previous updates were gone.

    BUT..... I went to Programs and Features > View Installed Updates > ALL updates were listed, past and present.

    What the .......
     
  4. davehc

    davehc Microsoft MVP
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    I'm following you on this one, David. Fascinating. If (?) you do find the reason, please post
     
  5. Saltgrass

    Saltgrass Excellent Member
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    It has always been the case, if something was done to clean up the Update Data, possibly metadata, the Update History listing would be cleaned, but the Installed Updates listing would remain.

    I don't know if running the DSIM command would do this, but removing the SoftwareDistribution folder will show the same results.

    My update history still goes back to the first of May and all updates are installed. I saw something in the WindowsUpdate.log about a request to clean up the data, but I cannot find it right now. You might check that log around the time of the change to see if it shows anything.
     
  6. davehc

    davehc Microsoft MVP
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    Disk Clean will not delete the update history. As far as I know, there is not a way to clean individual files in the history list, as they are all stored in a dbase.
    You can find this in C:\WINDOWS\SoftwareDistribution\DataStore, called DataStore.edb

    You can test this by renaming the file, say DataStore.edb.bak. You history will vanish.Of course, this does not affect the actual updates, which are still shown in the Programs and features -"View installed Updates"
     
  7. davidhk129

    davidhk129 Senior Member

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    I tried to delete the sfcdetails.txt but found no option to do so.
     

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    #7 davidhk129, Aug 16, 2014
    Last edited: Aug 16, 2014
  8. davidhk129

    davidhk129 Senior Member

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    sfc found corrupt files but unable to repair.

    cbs log.posted.

    I never get to learn how to read the log and do the repair myself.
    If someone takes the trouble to help me, I will be most grateful.
    Based on the fact that everything has been running smoothly, I must say those un-reparable corrupt files cannot be important files. I can live with that dark cloud over my head.
     

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    #8 davidhk129, Aug 16, 2014
    Last edited: Aug 16, 2014
  9. davidhk129

    davidhk129 Senior Member

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    00000498 [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired

    Then why did it tell me "found corrupt files but unable to repair" ?
     
  10. kemical

    kemical Windows Forum Admin
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    Code:
    2014-08-16 13:27:18, Info                  CSI    0000048e [SR] Cannot repair member file [l:34{17}]"I386\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
    2014-08-16 13:27:19, Info                  CSI    0000048f Hashes for file member \SystemRoot\WinSxS\x86_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_39721ee11d5bae43\I386\CNBJ2530.DPB do not match actual file [l:34{17}]"I386\CNBJ2530.DPB" :
      Found: {l:32 b:0Kws+dKgHiRLgGXZI26hkVEMo4Z55K+c24dJln/WWmA=} Expected: {l:32 b:n520k714Uu3utHa5JGQ6HQYbZphKhlMWq5pEmfnCDuw=}
    2014-08-16 13:27:19, Info                  CSI    00000490 [SR] Cannot repair member file [l:34{17}]"I386\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch


    Try running this command. Any files the SFC couldn't repair this usually does it:

    Similar to the System File Checker is the DISM Tool. This will, if possible, download files to repair missing or corrupt data. Open the admin command prompt and type:
    DISM /Online /Cleanup-Image /RestoreHealth
    Press enter and await results.
     
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  11. Saltgrass

    Saltgrass Excellent Member
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    As Kemical indicates, the file CNBJ2530.DPB is a file that causes the same indications for, I would guess, about 80% of folks with Windows 8. Running the DSIM command he suggests should replace that file and allow the SFC to complete.

    It does seem the thread is missing some posts, not sure how it went from missing Update History entries to an SFC situation.
     
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  12. davidhk129

    davidhk129 Senior Member

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    Thank you.
    That means the repair has been successful, I presume.

    Image 3.
     
  13. kemical

    kemical Windows Forum Admin
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    Yup looks like it was successful David.
     
  14. davidhk129

    davidhk129 Senior Member

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    Thank you very much. Most appreciated.

    Did a sfc again to make sure. Result : No integrity violation.

    I'll create a system restore point, and then a System Image Backup.
     
  15. davidhk129

    davidhk129 Senior Member

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    HOWEVER, it does not shed light on the mystery of why my View Updates History list was wiped out except Aug 12 and 13th updates.
     
  16. kemical

    kemical Windows Forum Admin
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    It's an odd one for sure.
     
  17. davidhk129

    davidhk129 Senior Member

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    RE Update history list wiped out
    Is it possible that restoring the system by way of System Image Backup can accidentally delete the updates history from Software Distribution\Download folder ?

    I ask this question because I did restore the system via System Image Backup ( for unrelated reason ) before I installed the Aug 12th updates.
     
    #17 davidhk129, Aug 16, 2014
    Last edited: Aug 16, 2014
  18. davehc

    davehc Microsoft MVP
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    LOL. Yes. I got a bit confused when post #7 popped up!

    But. Most certainly, if you restored an older system image, it would only show the updates prior to the time the image was made. Could be the sole answer to the original question
     
  19. davidhk129

    davidhk129 Senior Member

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    It still does not make sense to me.

    OK. A brief story...... On Aug 11th and 12th, I was experiencing IE11 failure. IE11 would " stop working" but switching to FireFox would work fine.
    I first did a browser cleanup, that did not help. So, I did a IE reset. That did not work either.
    I wanted to make sure the system was working correctly first before I would install the "update 2 ".
    So, I restore the system using System Image Backup done on August 10th which had all the updates I installed, up to August 10th.
    After that, I installed the " August updates ".

    So, you see, where are my updates prior to August 10th ?
     
  20. davehc

    davehc Microsoft MVP
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    OMG. In that case, we are back to square 1!
     

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