Windows 7 Dell Printer 926 not working

Lisa · May 10, 2009

Hi, Windows 7 is working quite well for me, but I can't for the life of me figure out the problem with my printer, a Dell Photo 926. It has always worked under Vista. When I try to print, I get a box that says that Windows cannot print due to a problem with the current printer setup. I've uninstalled the printer and reinstalled it with the original CD that contains the software and drivers. I am able to use the scan fucntion (it is one of those three-in-one printers) and when I check under Devices and Printers, the printer is selected as the default and there are no problems detected with it. Any suggestions would be mightily appreciated. Thanks much. Best, Lisa P.S. Running 32 bit Windows 7 on Dell Inspiron 531. I can provide more specs if needed.

cmn · May 10, 2009

Lisa said:
CMN, I'm trying to print from Microsoft Word (2007, Service Pack installed). The print preview shows the printer as the default and that its ready, but clicking print brings up the box about the problem with the configuration. I am also unable to print a test page. Reghakr, I downloaded the second option (Dell 32 bit Diagnostics), but I confess that I'm not totally sure what to do with it. I have options to: Install to USB Flash Drive, Update Existing Diagnostic Partition, Create a Bootable CD, or Create a Bootable Image. What's the next step? Best, Lisa

If Test Print has failed you need Photo Printer Driver reinstall after deleting the printer and confirming with Yes.

The MS word Print failure may or...

cmn · May 10, 2009

Lisa said:
SUCCESS!!!!!!!!!!!!!!!!!!!!!!!!!!!! Wooooo! I'm chalking it up to downloading the driver, uninstalling the thing COMPLETELY from all possible locations, rebooting, then reinstalling. (And maybe a bit of prayer to the deity in charge of printers....) The unknown device has been present throughout the whole process, but doesn't seem to be harming anything. Thanks to all y'all for all of your great suggestions and sage advice! You're the best! Now I'm *really* in love with Windows 7! Lisa

Great. Glad it fixed the problem . Is Word giving u any prob?
Did u use the unknown ID program I suggested above . It's best to get rid any errors in DM.

reghakr · May 10, 2009

SUCCESS!!!!!!!!!!!!!!!!!!!!!!!!!!!! Wooooo!

I have this picture in my mind that you stood up from your computer and shooted that out

Glad to hear it's working

cmn · May 10, 2009

reghakr said:
I have this picture in my mind that you stood up from your computer and shooted that out

Glad to hear it's working

Lisa Prayed to the Godess of Learning Festivals of India - BASANTA PANCHAMI

Lisa · May 11, 2009

I did, in fact, make quite the racket whooping and hollering in my joy over the printer. My roommate actually asked me what I was yelling about! =D I had no idea that there was a goddess of learning (and what a name!), but I think she's getting my business now, as I'm quite sure that she's in charge of printers as well! Lisa

cmn · May 11, 2009

Lisa said:
I did, in fact, make quite the racket whooping and hollering in my joy over the printer. My roommate actually asked me what I was yelling about! =D I had no idea that there was a goddess of learning (and what a name!), but I think she's getting my business now, as I'm quite sure that she's in charge of printers as well! Lisa

If you are hungry for more knowledge go here to learn how to make you yelling sound musical ==> Saraswati - Wikipedia, the free encyclopedia

Did you diagnsoe and treat the remaing Device Manager issue?

slp877 · Sep 17, 2010

Hi, I am having this same problem but I have uninstalled and reinstalled the driver many times already. I'm not sure why the printer is still not working because the scanner and copier does work. I get the same error message saying that Windows cannot print due to a problem with the current printer setup. I've tried printing the test page as well as pages from Microsoft Word and from the internet. I've already spent a lot of time trying to fix this problem and now I'm considering buying a new printer! Right now I have Windows 7 on the Dell Inspiron E1405. I would really appreciate it if y'all have any other suggestions!

Windows 7 Dell Printer 926 not working

Lisa

Senior Member

cmn

cmn

New Member

reghakr

Essential Member

cmn

New Member

Lisa

Senior Member

cmn

New Member

slp877

New Member

Similar threads