SUCCESS!!!!!!!!!!!!!!!!!!!!!!!!!!!! Wooooo! I'm chalking it up to downloading the driver, uninstalling the thing COMPLETELY from all possible locations, rebooting, then reinstalling. (And maybe a bit of prayer to the deity in charge of printers....) The unknown device has been present throughout the whole process, but doesn't seem to be harming anything. Thanks to all y'all for all of your great suggestions and sage advice! You're the best! Now I'm *really* in love with Windows 7! Lisa
Great. Glad it fixed the problem . Is Word giving u any prob?
Did u use the unknown ID program I suggested above . It's best to get rid any errors in DM.