NabsB

New Member
Joined
Jan 19, 2014
Messages
1
Model: HP Envy dv6 Notebook PC
OS:Windows 8.1 Single Language (64-bit)

I bought the notebook 4 months ago and it has been working perfectly,until yesterday, when I updated windows, now it changes the desktop display out of nowhere every once in a while!!The icons become far apart, I can't click on the windows icon to go to the taskbar, I also cannot access the search bar!!
Anyone else got this issue or knows how to solve it?

Its annoying,and returns to normal once I sign out/restart!!
 


Solution
It seems like the issue you are facing with your HP Envy dv6 Notebook PC after a Windows update could be related to a display or graphics driver problem. Here are some steps you can take to troubleshoot and hopefully resolve the issue:

Troubleshooting Steps:​

  1. Update Graphics Drivers:
    • Outdated or incompatible graphics drivers can cause display issues. Update your graphics drivers to the latest version. You can download the drivers from the HP website or use Windows Update.
    []Check for Windows Updates:
    • Sometimes, another update might fix the issue caused by a previous update. Check for any pending Windows updates and install them.
    [
    ]Check Display Settings:
    • Ensure that...
It seems like the issue you are facing with your HP Envy dv6 Notebook PC after a Windows update could be related to a display or graphics driver problem. Here are some steps you can take to troubleshoot and hopefully resolve the issue:

Troubleshooting Steps:​

  1. Update Graphics Drivers:
    • Outdated or incompatible graphics drivers can cause display issues. Update your graphics drivers to the latest version. You can download the drivers from the HP website or use Windows Update.
    []Check for Windows Updates:
    • Sometimes, another update might fix the issue caused by a previous update. Check for any pending Windows updates and install them.
    [
    ]Check Display Settings:
    • Ensure that your display settings are configured correctly. Right-click on the desktop, select "Display settings," and check the resolution and scaling settings.
    []Disable Automatic Driver Updates:
    • Sometimes, Windows Update installs generic drivers that might not work correctly. You can disable automatic driver updates and manually install the drivers.
    [
    ]Check for System File Corruption:
    • Use the System File Checker tool to scan for and repair corrupted system files. Open Command Prompt as an administrator and run the command sfc /scannow.
    []Run Windows Troubleshooters:
    • Windows has built-in troubleshooters that can help identify and fix common system issues. You can run the display troubleshooter and the Windows Update troubleshooter.
    [
    ]Check for Malware:
    • Perform a full system scan using your installed antivirus software to rule out any malware or virus causing the issue.

      Additional Tips:​

      • If the issue persists, consider performing a system restore to a point before the Windows update to see if that resolves the problem.
      • You can also try booting into Safe Mode to check if the issue occurs in a minimal environment.
      If none of these solutions work, please let me know, and we can explore more advanced troubleshooting steps.
 


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