Dave McKeen

Senior Member
Joined
Dec 5, 2009
Messages
90
Haalllp!! I have been using Photoshop CS3 until recently upgrading to CS5. Things were about as normal as things can be with a PC until I installed CS5. Since then I have been experiencing display problems while in Photoshop. My system configuration is below my signature.

Artifacts began showing up as two small rectangles of pixels from something I had been working on a little earlier. Examples attached. Zooms (except for 'scrubby' zooms) have become jittery and jumpy. Draws with a large brush take what seems ten times as long as I've been accustomed to.

I updated the 8800GT display adapter driver to the latest, Version 197.45. I have been into Computer>Properties>Advanced>Visual Effects and unchecked all the boxes. The radio button "Adjust for best performance" is selected. In Display Properties>Settings>Advanced>Troubleshoot I lowered Hardware Acceleration two notches.

No improvement.

I purchased the Zotac GeForce 9800GT, installed it and updated the driver to Release 256 family 257.21_desktop_winxp_32bit_english_whql.exe. No improvement. Things got worse. After switching to the new GPU, panning/scrolling in ACDSee Photo Manager 10 became jerky and jumpy. Zooms in Photoshop CS5 seemed worse. Dragging a window is so jumpy it's unnerving. Resizing windows by dragging a corner now shows a dotted outline only, where before I could watch the window frame resize in real time.
I figured maybe it's something in the BIOS. The PQ5 is very overclockable, but I don't do overclocking. I left everything at default. That's a lot of things! I then tried a couple of adjustments in AI Tweaker in the BIOS. I changed "AI Overclock Tuner" from Auto to Manual and changed "Clock Skew" from Auto to Manual, but made no manual adjustments in either.

No improvement.

I've experimented with turning "Enable Open GL Drawing" on and off in Photoshop CS5 Preferences>Performance and don't see any difference. I am at a loss. I do tons of retouching in Photoshop and working with the display behaving like this is very fatiguing.

Any suggestions?

Thanks - Dave

display anomaly1.webp

display anomaly3.webp

display anomaly4.webp

display anomaly2.webp

ASUS P5Q Deluxe LGA775, P45/ICH10R
Intel Core 2 Quad Q9300 LGA775 (Stock heatsink)
Mushkin 4GB Ascent (2 x 2GB) 240-Pin DDR2 1066 P/N 996619
Corsair CMPSU-750TX 750W PSU
ASUS EN8800GT/HTDP/512M GeForce 8800GT GPU == ORIGINAL GPU ==
Zotac 288-2N115-000ZT GeForce 9800GT 512MB DDR3 256B == NEW GPU ==
HDD (C) WD740ADFD SATA1 74GB HD 10K RPM 16MB for OS
HDD (D) Hitachi Deskstar 7K1000 SATA2 1Tb for Data
HDD (E, F, G) WD740ADFD SATA1 74GB HD 10K RPM 16MB for Apps; Photoshop temp file; Web Development; Windows Pagefile
Lite-On ATAPI iHAS124 A DVD±R DVD SATA DVD Drive
MS Windows XP Professional SP3 32 bit
Monitor NEC MultiSync LCD2190 UXi
 

Solution
Hey...

First, I recommend that you set everything possible to it's default highest settings. What I mean is, everything you've touched such as visual effects, hardware acceleration and opengl in Photoshop.

Those should all be on and/or at the highest settings. With that hardware, there is absolutely no reason at all to touch these settings. We can find the problem somehow, but it is not because of any of these things.

------------

Photoshop CS5 has an available update. Please use the program itself to check for updates and install it.

-----------

After setting everything back to default (high/enabled...etc...), please type msinfo32 in the start menu then hit enter. File | save on the screen that opens. Then zip the saved file and...
TorrentG, Yes, I installed the latest update for the plugin that's crashing Photoshop. And i do have Open GL turned on in Photoshop CS5. Love that "scrubby zoom"!

zvit, the plugin is Portraiture by Imagenomic. Cannot be without it!

I believe my system is hosed. Also Photoshop CS5 may not be optimized for Windows XP. (Duh?) Instead of further troubleshooting I'm going to concentrate on bringing my Windows 7 64-bit on line. This is the system on which I had to reinstall Windows. However I have been working with Photoshop CS5 on it (with the plugin) and it appears to be solid. If I run into problems I'll start a new thread.

Thanks VERY MUCH for the input!

- Dave

The soon-to-be main computer:
ASUS P7P55 Deluxe
PC Power & Cooling Silencer 750 Quad 750W, single 60A 12V rail
Intel Core i7 860
Corsair CMX8GX3M4A1600C9 (4 stiicks x 2GB)
ZOTAC ZT-98GES3M-FSL GeForce 9800 GT 512MB 256-bit GDDR3 PCI Express 2.0 x16
Drive0 (OS) OCZ SSD Vertex 2 OCZSSD2-2VTX50G 50GB
Drive1 HITACHI UltraStar A7K2000 0F10452 2TB 7200 RPM 32MB Cache SATA 3.0Gb/s
Drive2 (Apps, pagefile, misc.) OCZ SSD Vertex 2 OCZSSD2-2VTX50G 50GB
1394 board Rosewill RC-502 NEC 3+1 1394a PCI
1394b board Koutech 4-port 1394a/b PCIe x1
DVD Drive Plextor PLX-850A-19 IDE S/N 310907400763
CF Reader FireWire Sandisk Extreme Pro ExpressCard Adapter
CF Card Sandisk Extreme IV 4GB 45MB/s UDMA
Monitor NEC LCD2190 UXi LCD 'twist' tech.
Microsoft Windows 7 Home Premium 64 bit
 

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