Windows 7 DSOD Opening Word

Paul Clark

New Member
Joined
Dec 2, 2010
Just been forced to upgrade to Win7 and thought the compatablity problems were solved. Then after coping some web text to word (for a clean print), subsequently, trying to open a Word produces a BSOD.
As requested in another thread find attached some minidump files.
 

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  • WER-392529-0.sysdata.xml
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  • 120210-16816-01.dmp
    142.5 KB · Views: 232
  • 120210-18860-01.dmp
    142.5 KB · Views: 248
  • 120210-19578-01.dmp
    142.5 KB · Views: 249
  • 120210-20217-01.dmp
    142.5 KB · Views: 250
Hello and welcome.

Uninstall Daemon Tools normally. Then be careful to click uninstall while using the installer/uninstaller found here, to remove sptd.sys:

DuplexSecure - Downloads

Uninstall SpySweeper and install MSE to replace it.

Enjoy.
 
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