Windows 7 DSOD Opening Word

Paul Clark

New Member
Just been forced to upgrade to Win7 and thought the compatablity problems were solved. Then after coping some web text to word (for a clean print), subsequently, trying to open a Word produces a BSOD.
As requested in another thread find attached some minidump files.
 

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  • WER-392529-0.sysdata.xml
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  • 120210-16816-01.dmp
    142.5 KB · Views: 232
  • 120210-18860-01.dmp
    142.5 KB · Views: 248
  • 120210-19578-01.dmp
    142.5 KB · Views: 249
  • 120210-20217-01.dmp
    142.5 KB · Views: 250
Hello and welcome.

Uninstall Daemon Tools normally. Then be careful to click uninstall while using the installer/uninstaller found here, to remove sptd.sys:

DuplexSecure - Downloads

Uninstall SpySweeper and install MSE to replace it.

Enjoy.
 
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