My e-mail address has not changed in several years, but even if it had that should not affect the names/other info that I have saved in my Outlook address book as I understand things. The info "disappeared" in connection with a transfer of all my hard drive info from an old hd to a new one (the shop that did the transfer job says that all info was moved onto the new hd). Apparently the transfer was not done by "ghost" imaging but by file transfer (am I right?). That both the address book and all my favorites in IE 11 should end up somewhere else and, for me anyway, impossible to find and put back in their proper places I, unfortunately a complete computer novice, find very strange, if not just a little bit disturbing. Any ideas concerning the "Enter Network Password" problem?