Cat
New Member
- Joined
- Dec 3, 2016
- Messages
- 1
- Thread Author
- #1
A couple of days ago I was on my computer and everything was fine except I tried to open Itunes and it wouldn't. I got an error message but I can't remember what it said. I restarted the computer to see if this would fix it. However It wouldn't load and I got a blue screen on start up. I can't remember what it said exactly, but It showed this file location as having the issue:
file:\windows\system32\winload.efi
...and this was the error code:
0xc000000f
I pressed f8 and (somehow, I can't remember how exactly) got to the startup settings. I selected, (I think it was) 'Refresh operating system'. I clicked this and selected the Windows 8 OS, I have 8 and 10 on my computer and it tells me to choose which ever upon start up (i'm not sure why this is).
The refresh OS was done and I could log on. I didn't realise this would erase all of my programs, which was annoying. It kept all of my individual, personal files, however.
There still seems to be issues with my computer. Icons are flashing. I don't have permission to open certain things and I can't open 'Computer Management'.
I'm not sure what to do. Can I just back up all my files and re set the computer? I don't really know what I'm doing..
file:\windows\system32\winload.efi
...and this was the error code:
0xc000000f
I pressed f8 and (somehow, I can't remember how exactly) got to the startup settings. I selected, (I think it was) 'Refresh operating system'. I clicked this and selected the Windows 8 OS, I have 8 and 10 on my computer and it tells me to choose which ever upon start up (i'm not sure why this is).
The refresh OS was done and I could log on. I didn't realise this would erase all of my programs, which was annoying. It kept all of my individual, personal files, however.
There still seems to be issues with my computer. Icons are flashing. I don't have permission to open certain things and I can't open 'Computer Management'.
I'm not sure what to do. Can I just back up all my files and re set the computer? I don't really know what I'm doing..