External hdd not showing up in My Computer and Disk Management is not up-to-date

Discussion in 'Windows 7 Help and Support' started by Kazimali, Jun 18, 2014.

  1. Kazimali

    Kazimali Member

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    Hi,
    I have a problem with my hdd. It hasn't fallen or anything but just all of a sudden it doesn't show up in My Computer. Before, it was showing up but was not accessible but this time when i try to change letter, it tells me that the disk management is not up-to-date. I have a Samsung M3 1TB portable hdd. I have tried the Hdd in other PCs but I'm getting the same problem.​
     
    #1 Kazimali, Jun 18, 2014
    Last edited: Jun 20, 2014
  2. patcooke

    patcooke Microsoft MVP
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    First try plugging it into another pc. This will help determine if the problem lies with the drive or your pc. Also try using a different connecting cable to test if that is the cause.
     
  3. Joe S

    Joe S Excellent Member

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    Also don't use a hub and if it's a powered drive plug in directly to the wall instead of a surge protector.
    Joe
     
  4. Kazimali

    Kazimali Member

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    I have already tried the same thing on other PCs but I'm getting the same problem...
     
  5. Joe S

    Joe S Excellent Member

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  6. Pauli

    Pauli Extraordinary Member
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    A main thing is, can you see the disk in BIOS? Sometimes Windows fails, even if the disk shows in BIOS. If it shows there, it's probably an issue of partition.
     

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