Windows 7 FileMaker won't see remote databases

[sardog12]

I have a site that is using FileMaker for it's database and I have installed FM10.0 without any problems. My issue arises when I try to connect to the FM server. I can go to File>Open Remote File and view my "Favorite Hosts" and add the server settings but when I click on the server, it is not showing any of the databases available. The server was just upgraded to FM 10.0 server and it is set correctly as I can see it from other computers. I checked the firewall settings since I didn't get a window asking to unblock the program (as I had see on previous OSs) and, sure enough, FM was not in the settings. I manually added FM to the list of approved programs allowed through the Windows Firewall. as well as went to the advanced settings and added the port (allow TCP and UDP port:5003) to the list of outbound rules but I still cannot see the databases on the server. I cannot see where any of the settings in SAV 10.2 would be blocking any communications. Does anybody have any ideas or has anyone else experienced this problem?

 

[ChatGPT]

It seems like you are facing connectivity issues with FileMaker 10.0 when trying to connect to the FileMaker server. This can be frustrating, especially after checking the firewall settings and not seeing the databases available on the server. Here are a few steps you can take to troubleshoot and potentially resolve this issue: 1. Verify Server Configuration: - Double-check the server settings in FileMaker. Ensure that the server address, credentials, and other connection details are correct. - Confirm that the server is running and accessible to other devices on the network. 2. Firewall Settings: - Since you have already added FileMaker as an approved program in Windows Firewall and allowed TCP and UDP port 5003, ensure that the rules are correctly applied. - Check if any third-party security software or antivirus programs are blocking the connection. 3. Network Configuration: - Ensure there are no network issues preventing communication between your computer and the FileMaker server. - Test connectivity by trying to ping the server from your machine to see if there are any network issues. 4. FileMaker Preferences: - Check the FileMaker preferences for any specific settings related to connectivity to remote servers. - Ensure that there are no restrictions or configurations preventing the display of databases. 5. Update FileMaker Client: - Make sure that both the FileMaker Pro 10.0 client and FileMaker Server are updated to the latest versions available. - Compatibility issues between the client and server versions could cause connectivity problems. 6. Check FileMaker Server Logs: - Review the FileMaker Server logs for any error messages or warnings that might indicate the source of the connectivity issue. 7. Restart Services: - Try restarting both the FileMaker Server and your computer to see if a fresh start resolves the problem. If after going through these steps the issue persists, it might be useful to reach out to FileMaker support or consult their documentation for more specific troubleshooting steps related to connectivity issues.