Fixing the "Attempting to Reconnect" Error in Microsoft Copilot

As we glide through the digital age, Microsoft’s Copilot has emerged as a trusty AI assistant for Windows 11. It’s seamlessly integrated into Microsoft Edge, making it a go-to tool for Windows users looking for AI-enhanced browsing capabilities. However, some users have recently encountered a frustrating "Attempting to reconnect" error when trying to utilize Copilot. Let's dive into the heart of this issue and explore step-by-step solutions.

What Is Copilot?​

Copilot is an intelligent assistant designed to support users by providing contextual information and AI-generated responses based on queries made in browsers like Microsoft Edge. When you search for a topic on Bing, a dedicated Copilot tab lights up, ready to assist. But when this functionality hits a snag, it can feel like piloting a ship without a compass.

Signs That Copilot Is Not Working​

Many users bump into two primary issues:

• The "Attempting to reconnect" error, which halts interaction with the Copilot feature.
• Blank pages where Copilot is expected to provide responses.

Before getting your hands dirty with intricate fixes, ensure your internet connection is stable and consider switching to a different network temporarily to rule out connectivity problems.

Seven Solutions to Get Copilot Up and Running​

1. Check for Browser Updates
Having the latest version of Edge is crucial. To check:

• Open Edge and click on the three dots in the top right corner.
• Navigate to Help and Feedback > About Microsoft Edge. The browser will automatically check for updates and install any available ones.
• Restart Edge after the installation.

2. Clear Cache and Cookies
Corrupted cache and cookies could be spoiling the party. Here's how to clear them:

• Press Ctrl + Shift + Delete together to open the Delete browsing data window.
• Select the checkboxes for cookies and cached images/files.
• Hit Clear now.

3. Clear Specific Cookies for Copilot
If the problem persists, target Copilot cookies:

• Launch Copilot in Edge.
• Press F12 to open Developer Tools.
• Click on the Application tab.
• Expand the Cookies section and right-click on the Copilot link to clear it.
• Repeat this process in Bing.com to clear its cookies as well.

4. Disable Extensions
Extensions can sometimes obstruct browser functionalities. To test this:

• Disable all extensions in Edge and reload Copilot.
• If it starts working, enable extensions one by one to identify the offender.

5. Review Tracking Protection Settings
If you’re experiencing issues despite proving to be connected, the Tracking Prevention feature could be misconfigured:

• Open Edge Settings.
• Go to Privacy, Search, and Services.
• Adjust the Tracking Prevention setting to Balanced from Strict, which may block needed functionalities.

6. Create a New User Profile
A fresh profile can clear underlying issues:

• Create a new profile in Edge.
• Check if Copilot operates correctly. If it does, consider migrating your data from your old profile.

7. Reset Microsoft Edge
If all else fails, resetting Edge might be your last resort:

• Go to Settings in Edge and find the option to reset. This will restore Edge to its default settings while giving you a fresh start.

Understanding Why Problems Occur​

Several factors can trigger these disruptions in service:

• Corrupted caches and cookie data can interfere with normal operations.
• Extension conflicts might emerge as well, causing features to malfunction unexpectedly.
• Buggy updates or outdated software can limit functionalities, emphasizing the need for regular updates.

Conclusion​

If you find yourself ensnared in the frustrating web of Copilot's connectivity troubles in Microsoft Edge, these troubleshooting steps should be your beacon. From clearing out heaps of unnecessary cache clutter to diving into profile settings, consider this your comprehensive guide to reclaiming smooth sailing with your AI assistant. Happy browsing, and may your Copilot always be connected!
Source: The Windows Club https://www.thewindowsclub.com/copilot-not-working-in-edge-browser