Every hour or so, sometimes even within 10 minutes, the computer will shut down to the blue screen. It seems to shut down when I'm using firefox while downloading/installing something, but it also has shutdown down randomly by itself. Device manager says video and sound drivers are up to date.
Anyone know what the problem could be?
Thanks for reading!
latest dump file:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\061609-22152-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\websymbols*Symbol information
Executable search path is:
Windows 7 Kernel Version 7100 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7100.0.amd64fre.winmain_win7rc.090421-1700
Machine Name:
Kernel base = 0xfffff800`02816000 PsLoadedModuleList = 0xfffff800`02a4fe90
Debug session time: Tue Jun 16 17:27:26.203 2009 (GMT-4)
System Uptime: 0 days 0:07:01.248
Loading Kernel Symbols
...............................................................
................................................................
.......................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff8000289aa8c, fffff880051dee30, 0}
Probably caused by : ntkrnlmp.exe ( nt!KeWaitForMultipleObjects+1cd )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8000289aa8c, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff880051dee30, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
nt!KeWaitForMultipleObjects+1cd
fffff800`0289aa8c f00fba2e07 lock bts dword ptr [rsi],7
CONTEXT: fffff880051dee30 -- (.cxr 0xfffff880051dee30)
rax=0000000000000000 rbx=fffffa80057f6498 rcx=0000000000000000
rdx=0000000000000001 rsi=030dc2a885361009 rdi=fffffa80057f6390
rip=fffff8000289aa8c rsp=fffff880051df810 rbp=fffffa80057f64b0
r8=0000000000000000 r9=fffff78000000008 r10=0000000000000002
r11=fffffa80057f6390 r12=0000000000000000 r13=fffffa8005641940
r14=fffff800029fce80 r15=0000000000000000
iopl=0 nv up ei ng nz ac pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010292
nt!KeWaitForMultipleObjects+0x1cd:
fffff800`0289aa8c f00fba2e07 lock bts dword ptr [rsi],7 ds:002b:030dc2a8`85361009=????????
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: csrss.exe
CURRENT_IRQL: 2
LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff8000289aa8c
STACK_TEXT:
fffff880`051df810 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeWaitForMultipleObjects+0x1cd
FOLLOWUP_IP:
nt!KeWaitForMultipleObjects+1cd
fffff800`0289aa8c f00fba2e07 lock bts dword ptr [rsi],7
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt!KeWaitForMultipleObjects+1cd
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 49ee9439
STACK_COMMAND: .cxr 0xfffff880051dee30 ; kb
FAILURE_BUCKET_ID: X64_0x3B_nt!KeWaitForMultipleObjects+1cd
BUCKET_ID: X64_0x3B_nt!KeWaitForMultipleObjects+1cd
Followup: MachineOwner
---------
Anyone know what the problem could be?
Thanks for reading!
latest dump file:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\061609-22152-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\websymbols*Symbol information
Executable search path is:
Windows 7 Kernel Version 7100 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7100.0.amd64fre.winmain_win7rc.090421-1700
Machine Name:
Kernel base = 0xfffff800`02816000 PsLoadedModuleList = 0xfffff800`02a4fe90
Debug session time: Tue Jun 16 17:27:26.203 2009 (GMT-4)
System Uptime: 0 days 0:07:01.248
Loading Kernel Symbols
...............................................................
................................................................
.......................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff8000289aa8c, fffff880051dee30, 0}
Probably caused by : ntkrnlmp.exe ( nt!KeWaitForMultipleObjects+1cd )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8000289aa8c, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff880051dee30, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
nt!KeWaitForMultipleObjects+1cd
fffff800`0289aa8c f00fba2e07 lock bts dword ptr [rsi],7
CONTEXT: fffff880051dee30 -- (.cxr 0xfffff880051dee30)
rax=0000000000000000 rbx=fffffa80057f6498 rcx=0000000000000000
rdx=0000000000000001 rsi=030dc2a885361009 rdi=fffffa80057f6390
rip=fffff8000289aa8c rsp=fffff880051df810 rbp=fffffa80057f64b0
r8=0000000000000000 r9=fffff78000000008 r10=0000000000000002
r11=fffffa80057f6390 r12=0000000000000000 r13=fffffa8005641940
r14=fffff800029fce80 r15=0000000000000000
iopl=0 nv up ei ng nz ac pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010292
nt!KeWaitForMultipleObjects+0x1cd:
fffff800`0289aa8c f00fba2e07 lock bts dword ptr [rsi],7 ds:002b:030dc2a8`85361009=????????
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: csrss.exe
CURRENT_IRQL: 2
LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff8000289aa8c
STACK_TEXT:
fffff880`051df810 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeWaitForMultipleObjects+0x1cd
FOLLOWUP_IP:
nt!KeWaitForMultipleObjects+1cd
fffff800`0289aa8c f00fba2e07 lock bts dword ptr [rsi],7
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt!KeWaitForMultipleObjects+1cd
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 49ee9439
STACK_COMMAND: .cxr 0xfffff880051dee30 ; kb
FAILURE_BUCKET_ID: X64_0x3B_nt!KeWaitForMultipleObjects+1cd
BUCKET_ID: X64_0x3B_nt!KeWaitForMultipleObjects+1cd
Followup: MachineOwner
---------