Frequent BSOD - Pls Help

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by manny9, Mar 12, 2014.

  1. manny9

    manny9 New Member

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    Hi, for the past couple of months I am getting frequent BSOD. I analyzed the mini dump on my own and it is point to ntkrnlmp.exe. Based on few searches I thought it might be a memory issue so ran memtest for almost 10 hrs and it did not show any errors. This is were my limited knowledge on windows stops, please help me identify the root cause of these dumps. I am middle of some major development work and this is becoming a major issue for me now. I would be really grateful if someone can analyze the dumps and help me....

    I am attaching the following information : W7F Diagnostic Tool all dumps, RAMMon report, CPU-Z screen shot and HTML and all the mini dump files.

    This is a self assembled PC and not overclocked.
    Here is the configuration details:

    Operating System
    Windows 7 Professional 64-bit SP1
    CPU
    Intel Core i5 3570K @ 3.40GHz 37 °C
    Ivy Bridge 22nm Technology
    RAM
    16.0GB Dual-Channel DDR3 @ 802MHz (11-11-11-28)
    Motherboard
    ASUSTeK COMPUTER INC. MAXIMUS V GENE (LGA1155) 30 °C
    Graphics
    DELL U2412M (1920x1200@59Hz)
    2047MB NVIDIA GeForce GTX 660 (Gigabyte) 34 °C
    Storage
    119GB Samsung SSD 840 PRO Seri (SSD) 37 °C
    931GB Western Digital WDC WD1002FAEX-00Y9A0 (SATA) 41 °C
    Optical Drives
    MATSHITA BD-MLT UJ265 ATA Device
    ELBY CLONEDRIVE SCSI CdRom Device
    Audio
    Realtek High Definition Audio
     

    Attached Files:

  2. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

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    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000007E, {ffffffffc0000005, fffff880044a0fc6, fffff880027e8758, fffff880027e7fb0}
    
    Probably caused by : lvrs64.sys ( lvrs64+2fc6 )
    
    Followup: MachineOwner
    
    Hi,
    apart from the above all your other dumps were bugcheck 20 which basically means a third party driver or app with a flaw (causing the bsod). The above relates to:

    lvrs64.sys Fri Sep 21 20:02:17 2012: Logitech Camera driver. Either try to update or remove to test:
    http://www.logitech.com/index.cfm/support_downloads/downloads/&cl=us,en

    BiosVersion = 1604
    BiosReleaseDate = 12/21/2012
    Bios updates are available:
    http://www.asus.com/ROG_ROG/MAXIMUS_V_GENE/#support

    I notice your running Norton AV. Norton AV is known for having it's issues please uninstall using the Norton removal tool:
    https://support.norton.com/sp/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us
    Please install MSE instead. We ask this because it creates a known environment whilst the debug takes place:
    http://www.microsoft.com/en-gb/security/pc-security/mse.aspx

    AiChargerPlus.sys Thu Apr 19 02:17:35 2012: Asus Charger Driver Likely BSOD cause uninstall to test.

    If you still get a bsod after making the above changes please post any new dump files.
     
  3. manny9

    manny9 New Member

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    Thanks a lot for your inputs, will test these and let you know if i get more BSOD....
     

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