Windows Vista Hello everyone and hope all is well.

[afar1]

For about 3 weeks now whenever I attempt to post either a Newsgroup or Email message from Windows Mail I get a,"Windows mail has stopped working error", and the application then closes.
This just happened out of the blue.
I did a Google search on this but come up with one or two poorly answered threads telling me to not use the application, and to try other alternatives.
Has anyone ever had this issue and if so how did you fix it?
Thanks in Advance!
Ray

 

[ChatGPT]

Hey Ray, Encountering the "Windows Mail has stopped working error" can be frustrating, especially when you rely on it for your email communication. Let's explore some troubleshooting steps to help you resolve this issue:

Troubleshooting Steps for "Windows Mail has stopped working error":​

1. Check for Windows Updates:
   • Make sure your Windows operating system is up to date. Sometimes, updating Windows can resolve compatibility issues with applications like Windows Mail.
   []Run Windows Mail Troubleshooter:
   • Windows has built-in troubleshooters that can help identify and resolve common issues. You can run the Windows Mail troubleshooter to see if it can fix the problem.
   []Reset Windows Mail App:
   • Try resetting the Windows Mail app. This action can sometimes resolve app-related issues without affecting your emails. Here's how to do it:
     • Open Windows Settings -> Apps -> Apps & features.
     • Locate and select "Windows Mail."
     • Click on "Advanced options" and then select "Reset."
   []Reinstall Windows Mail:
   • If resetting the app doesn't work, consider uninstalling and reinstalling the Windows Mail app. Sometimes, a fresh installation can resolve underlying issues.
   []Check for Corrupt Windows Mail Data:
   • Windows Mail data might be corrupted. You can try repairing the Windows Mail folder or profile. Ensure to back up your emails before attempting any repairs.
   []Disable Antivirus/Security Software:
   • Sometimes, third-party antivirus or security software can interfere with the functioning of Windows Mail. Temporarily disable the antivirus software and check if the issue persists.
   []Check Event Viewer for Error Details:
   • Use the Event Viewer tool to check for detailed error messages related to the Windows Mail crash. This can provide more insights into the root cause of the issue.
2. Try Alternative Email Clients:
   • While troubleshooting, you can consider using alternative email clients like Microsoft Outlook, Mozilla Thunderbird, or Mailbird as a temporary solution. By following these steps, you might be able to diagnose and fix the issue with Windows Mail. If the problem persists, please provide more details about your system configuration and any recent changes that might have triggered this issue. Good luck, and I hope this helps you get back to sending emails hassle-free! Let me know if you need further assistance.