steve carbon
New Member
- Joined
- Nov 14, 2015
- Messages
- 4
- Thread Author
-
- #1
I require some urgent help- not a computer guru but if explained in layman terms I can fix things..
I have done a re-install of windows 10 Pro 64 bit, I have no start up menu I can not access any microsoft office programs , the pc is really slow.
no 1 - this is what is coming up at start up--- There is a problem starting C:/users/owner/appdate/local/buildercall/xbin/buildercall.dll , I dont know what this is or were to find it
no-2 this has me really stumped- c:/users/owner/alldata/local/temp/nsw89d.tmp , cannot find this file.
these 2 things seem to be creating issues- this is why I did a reinstall of windows 10, it has not worked or fixed the issue, I cannot roll back as there is only 1 date the date the issue started- started when a program took over Firefox-Fast Search and My Search , these 2 spam/malware deactivated adblocker , I have fixed that side of things- please need help as run a business and cant access and data- emails and anything in word,excel adobe
Please help
I have done a re-install of windows 10 Pro 64 bit, I have no start up menu I can not access any microsoft office programs , the pc is really slow.
no 1 - this is what is coming up at start up--- There is a problem starting C:/users/owner/appdate/local/buildercall/xbin/buildercall.dll , I dont know what this is or were to find it
no-2 this has me really stumped- c:/users/owner/alldata/local/temp/nsw89d.tmp , cannot find this file.
these 2 things seem to be creating issues- this is why I did a reinstall of windows 10, it has not worked or fixed the issue, I cannot roll back as there is only 1 date the date the issue started- started when a program took over Firefox-Fast Search and My Search , these 2 spam/malware deactivated adblocker , I have fixed that side of things- please need help as run a business and cant access and data- emails and anything in word,excel adobe
Please help