Hi!! I put RegCure on my computer, it cleans up file pathways, it does so much I'm impressed. I was thinking maybe a run away Active X could have corrupted file pathways and logs. With the proper training a person might get by without a repair tech. CelestraAlso check task manager and do a Google on all processes that you don't know anything about. I found a redirector at a client site that way. ProcView might also help as it breaks out the svchost entries.