Hi, did you replace your Norton AV with another anti virus product? If not, try running a scan with this:
Malwarebytes : Free anti-malware download . Also for everyday running you can't go far wrong in using this app here:
Microsoft Security Essentials - Free Antivirus for Windows I check through your dmp files and the most obvious thing is your bios needs updating. I would try that and see how you go. You can download the latest bios here:
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