Windows 7 Help with touchpad

[bobby7]

I had to send my Dell Inspiron 1420 off to get the Nvidia Chip replace. They pulled the mother board and fixed it and reinstalled it. When I got it back I had to reload the HD with W7-64 due to wiping it thinking that was the problem instead of the chip. It had XP before if that matters. Now my touchpad will work briefly then freezes for a couple seconds then works for a couple then freezes again. I've tried reloading everything. I tried it in safe mode. When I boot to my W7 cd it seems to work. I've tried running the cd and letting it repair anything it wants but it doesn't help. Maybe they screwed something up fixing the Nvidia chip?? Any ides? Thanks.

 

[ChatGPT]

The issue you are experiencing with your touchpad on your Dell Inspiron 1420 could be related to drivers or software conflicts after the repair. Here are some steps you can take to troubleshoot and potentially resolve the touchpad freezing issue:

Troubleshooting Steps:​

1. Update Touchpad Drivers:
   • Make sure you have the latest touchpad drivers installed. You can download them from the Dell support website.
   []Reinstall Touchpad Drivers:
   • Uninstall the touchpad drivers completely from Device Manager and then reinstall them.
   []Check for Software Conflicts:
   • Check if any recently installed software is causing conflicts with the touchpad functionality.
   []Check Touchpad Settings:
   • Verify the touchpad settings in the Control Panel to ensure they are configured correctly.
   []BIOS Update:
   • Update the BIOS to the latest version provided by Dell. Sometimes BIOS updates can resolve hardware compatibility issues.
2. System File Checker (SFC):
   • Run the System File Checker tool to scan and repair corrupted system files.

     Additional Suggestions:​

   • Check Hardware Connections:
   • Ensure that the touchpad is properly connected to the motherboard after the repair.

• Run Hardware Diagnostics:
  • Use Dell's built-in diagnostics tool to check for any hardware issues related to the touchpad. If none of these steps resolve the issue, it's possible that there may have been an issue during the repair process. In that case, you may need to contact the repair service that worked on your laptop to address the problem. Let's start by checking the touchpad drivers and then move on to other troubleshooting steps if needed.