How to Fix Black Screen Issues on Windows: Step-by-Step Troubleshooting Guide

Experiencing a black or blank screen on your Windows device can be both frustrating and disruptive. This issue can stem from various factors, including hardware malfunctions, driver conflicts, or software glitches. Below is a comprehensive guide to help you diagnose and resolve black screen problems in Windows.

Immediate Steps to Address a Black Screen​

• Wake the Screen Using Keyboard Shortcuts:
• Windows logo key + P: This combination allows you to toggle between different display modes, which can be useful if the system is set to project to an external display.
• Ctrl + Alt + Del: This sequence brings up the security options screen. If it appears, select "Task Manager" to restart the "Windows Explorer" process, which manages the desktop interface.
• Reset the Graphics Driver:
• Windows logo key + Ctrl + Shift + B: This shortcut resets the graphics driver, potentially resolving display issues without requiring a system restart.

Checking Hardware Connections​

• Inspect Cable Connections: Ensure that all cables connecting your monitor to the computer are securely plugged in. A loose or damaged cable can lead to display issues.
• Test with Different Hardware: If possible, connect your computer to a different monitor or use a different cable to determine if the issue lies with the hardware.

Booting into Safe Mode​

Safe Mode starts Windows with a minimal set of drivers and can help you identify if background programs are causing the black screen.
Steps to Enter Safe Mode:

• Interrupt the Boot Process:
• Turn on your computer and, as Windows attempts to load, press and hold the power button to force a shutdown. Repeat this process two more times. On the third attempt, Windows should enter the Windows Recovery Environment (WinRE).
• Navigate to Safe Mode:
• In WinRE, select "Troubleshoot" > "Advanced options" > "Startup Settings" > "Restart".
• After the system restarts, press the appropriate key (usually F4) to boot into Safe Mode.

Updating or Rolling Back Graphics Drivers​

Outdated or corrupt graphics drivers can cause display issues.
To Update the Graphics Driver:

• Access Device Manager:
• In Safe Mode, press Windows key + X and select "Device Manager".
• Update Driver:
• Expand the "Display adapters" section, right-click on your graphics card, and select "Update driver". Choose "Search automatically for updated driver software".

To Roll Back the Graphics Driver:

• Access Device Manager:
• Follow the steps above to open Device Manager.
• Roll Back Driver:
• Right-click on your graphics card, select "Properties", navigate to the "Driver" tab, and click "Roll Back Driver" if the option is available.

Uninstalling Recent Updates​

If the black screen appeared after a recent Windows update, uninstalling the update might resolve the issue.
Steps to Uninstall Updates:

• Enter Safe Mode:
• Follow the steps outlined above to boot into Safe Mode.
• Access Settings:
• Press Windows key + I to open Settings, then navigate to "Update & Security" > "Windows Update" > "View update history" > "Uninstall updates".
• Uninstall Recent Updates:
• Select the most recent update and click "Uninstall".

Performing a System Restore​

If the issue persists, performing a system restore can revert your system to a previous state before the black screen issue began.
Steps to Perform a System Restore:

• Enter WinRE:
• Interrupt the boot process as described earlier to access the Windows Recovery Environment.
• Initiate System Restore:
• In WinRE, select "Troubleshoot" > "Advanced options" > "System Restore". Follow the on-screen instructions to choose a restore point and restore your system.

Additional Troubleshooting Steps​

• Disable Fast Startup:
• Fast Startup can sometimes cause display issues. To disable it:
• In Safe Mode, open Control Panel, navigate to "Power Options", select "Choose what the power buttons do", click "Change settings that are currently unavailable", and uncheck "Turn on fast startup".
• Check for Malware:
• Malware can cause system instability. Run a full system scan using Windows Defender or another reputable antivirus program.
• Reset or Reinstall Windows:
• If all else fails, consider resetting or reinstalling Windows. This should be a last resort, as it will remove all installed applications and may delete personal files.

Preventive Measures​

• Regularly Update Drivers and Windows: Keeping your system and drivers up to date can prevent many issues.
• Create System Restore Points: Regular restore points can help you revert to a stable system state if problems arise.
• Use Reliable Antivirus Software: Protect your system from malware that can cause display and other issues.

By systematically following these steps, you can diagnose and resolve most black screen issues in Windows. If the problem persists after trying these solutions, it may be indicative of a more serious hardware issue, and consulting a professional technician is advisable.

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Source: Microsoft Support Troubleshooting blank screens in Windows - Microsoft Support