HP Desktop with Windows 8 Home, can't access IE from Start Screen

#1
Running Windows 8 on HP. Have Microsoft Account set up and am able to access IE from Desktop but not from Start Screen. When I go to Network and Internet section, tells me I'm not connected to a network.
What to do?
 


BurrWalnut

Extraordinary Member
#2
First of all, clear the Store cache by opening a Run window (Windows Logo key+R), typing wsreset and pressing Enter.

If it doesn't cure it, check the internet connection, i.e. press the Windows Logo key+X (or right-click or press and hold off the bottom left corner) and choose Control Panel > Small Icons > Internet Options > Connections Tab > LAN Settings (at the bottom) and remove the tick from Proxy server > OK, etc.
 


#3
First of all, clear the Store cache by opening a Run window (Windows Logo key+R), typing wsreset and pressing Enter.

If it doesn't cure it, check the internet connection, i.e. press the Windows Logo key+X (or right-click or press and hold off the bottom left corner) and choose Control Panel > Small Icons > Internet Options > Connections Tab > LAN Settings (at the bottom) and remove the tick from Proxy server > OK, etc.
Thanks for the advice. I did as you recommended. Proxy server was not checked.

Problem remains. I can access IE from desktop. Cannot access IE from Startscreen. Get an error message saying I'm not connected to the network. When I check Network and Internet section, it tells me I don't have a network connection. If that's true, why do I have no problem from the Desktop? I know the IE on the Desktop is a different IE than the one on the Startscreen, but that should not make a difference, since there is only one network.
 


Peterr

Honorable Member
#4
Try internet options>programs and see the top. That box etc. may affect the explorer.
I'm sure you have done a system restore.
 


davidhk129

Senior Member
#5
Running Windows 8 on HP. Have Microsoft Account set up and am able to access IE from Desktop but not from Start Screen. When I go to Network and Internet section, tells me I'm not connected to a network.
What to do?
A silly suggestion.....
Do you have your IE pinned to Taskbar? If yes, unpin it.
Try to open IE from Start screen afterwards.
 


Peterr

Honorable Member
#6
Just a thought. I believe you can retrieve apps you have removed form desktop so maybe deleting and retrieving this explorer app might help.
 


davidhk129

Senior Member
#7
Running Windows 8 on HP. Have Microsoft Account set up and am able to access IE from Desktop but not from Start Screen. When I go to Network and Internet section, tells me I'm not connected to a network.
What to do?
Go to Start screen ( Win logo + C ) > type programs and features > select Programs and Features > left side, select Turn Windows features on or off > scroll down to Internet Explorer 10 > UN-check the box > OK when done.

Restart computer > go back to Programs and Features > Turn Windows features on or off > put a checkmark back on Internet Explorer 10 > OK when done.

Now try opening IE 10 from Start screen.
 


#8
Running Windows 8 on HP. Have Microsoft Account set up and am able to access IE from Desktop but not from Start Screen. When I go to Network and Internet section, tells me I'm not connected to a network.
What to do?
In order for this to happen, IE needs to be your default browser is all....to use the IE metro app.

What do you mean by: When I go to nework and internet section?
 


badrobot

Senior Member
#9
Try repairing it.
Open "Windows Features" , uncheck IE 10/11, click OK. Restart PC. Then turn IE 10/11 back on.

...
 


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