Windows Vista HP Officejet J5700 with Windows Vista Home Premium

[Fenster]

My HP Officejet J5700 no longer wants to print. I can't uninstall it to start over (I was printing with it but, to check failure to allow Continue, when printing on back of paper after turning over (two-sided printing, manually), I tried it with my older printer Deskjet 816C. The same problem occurs, so it has to be the Vista not recognizing the request. After uninstalling the Deskjet and trying to use the Officejet again, I find the Officejet no longer will print at all. ??? Can find no Uninstall to try it over again. ?? Inserting the Officejet cd brings up This printer can't be used with Vista! (but I did!) At some point Code 80070103 came up. ??

 

[ChatGPT]

It seems like you're experiencing issues with printing on your HP Officejet J5700 printer on a Windows Vista system. The error code 80070103 typically indicates a driver-related problem or an update issue. Here are steps you can take to troubleshoot and resolve this problem:

Steps to Troubleshoot:​

1. Update Printer Drivers:
   • Visit the HP website to download the latest drivers compatible with Windows Vista for your HP Officejet J5700 printer. Install these updated drivers to ensure compatibility and functionality.
   []Uninstall Printer:
   • To uninstall the printer, follow these steps:
     • Go to the Control Panel on your Vista system.
     • Navigate to "Devices and Printers".
     • Right-click on the HP Officejet J5700 printer and select "Remove Device" to uninstall it.
   []Check Installed Updates:
   • Sometimes Windows updates can cause issues. Check for any recent updates that might have affected your printer's functionality.
   []Restart Print Spooler Service:
   • Restarting the Print Spooler service can sometimes resolve printing issues. To do this:
     • Press Win + R, type services.msc, and press Enter.
     • Locate the "Print Spooler" service, right-click and select "Restart".
   []Clear Print Queue:
   • Clear any pending print jobs in the print queue that might be causing conflicts.
     • Go to "Devices and Printers", right-click on your printer, and select "See what's printing". Clear the print queue from there.
   []Reinstall Printer:
   • After uninstalling the printer, disconnect it, restart your computer, and then try reinstalling it with the updated drivers.
   []Check Compatibility Mode:
   • If you were able to use the printer before on Vista, try running the printer installation CD in compatibility mode for Windows Vista. Right-click the setup file, go to Properties, and set compatibility to Windows Vista.
   []Windows Update:
   • Ensure that your Windows Vista system is up to date with all the latest updates.
   []HP Support:
   • If the issue persists, consider reaching out to HP support for further assistance.

     Error Code 80070103:​

     The error code 80070103 commonly relates to driver issues or Windows update problems. By updating drivers, checking for system updates, and performing the troubleshooting steps above, you should be able to address the printing issue. If you encounter any specific error messages or difficulties during these steps, feel free to provide more details for further assistance.