Internet works in Win7 but not in Win8

#1
Hello Folks,

I recently upgraded my system from Win7 Pro to Win8 and somehow my internet broadband connection stopped working after the upgrade.

I have checked my internet connection (works), Ethernet cable (works - tested using laptop).

Am not sure if it is of any help but the lights where the lan cable is connected to the modem gives a long blink every 3 seconds.

Also tried installing the drivers in compatibility win7 mode.:upset:

Can anyone suggest how to fix this?

Name of the MB: GA-G31-MES2L (rev 1.x) - F10

Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_02\4&15E70C52&0&00E1
Driver: C:\WINDOWS\system32\DRIVERS\Rt64win7.sys, 7.49.0927.2011 (English), 9/29/2011 09:30:34, 646248 bytes
Driver: C:\WINDOWS\system32\RtNicProp64.dll, 1.02.0000.0003 (English), 9/29/2011 09:30:34, 74272 bytes
Driver: C:\WINDOWS\system32\RTNUninst64.dll, 1.00.0000.0005 (English), 9/29/2011 09:30:34, 107552 bytes

Thanks
Renish
 


Last edited by a moderator:

kemical

Windows Forum Admin
Staff member
Premium Supporter
#2
Hi Renish,

I think I found a Windows 8 equivalent here:

realtek.jpg

Here's the link:
Realtek
 


#3
Hi Renish,

I think I found a Windows 8 equivalent here:

View attachment 722

Here's the link:
Realtek
Thank you but this did not help either :(. I am in talks with the Microsoft tech team but they cant figure it out either. According to them it is out of scope for them.

The same set of hardware works fine on Win7 and when doing a Windows 8 upgrade assistant it even shows it as compatible o_0
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
#4
What about router firmware? Could be worth a look...
 


#5
I am on the latest firmware for my Router :/ I dont see anymore updates for the model - WA3002G4 made by UTStarcom

What about router firmware? Could be worth a look...
 


#6
MS is willing to refund cos they couldnt fix my issue but I am thinking should i just pick up another cheap lan card and try it out if it works cos i picked it up at the offer and dont think there would be another one. Suggestions?
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
#7
That would be one way round it. I also notice you have a spare PCIEx1 slot although as to which lan card would be best I'm unsure without further investigation.
 


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