Windows 7 Invalid password connecting to a windows 7 machine.

[jaredboy]

Hello

I have searched on this forum as well as others to try to find a solution; sorry if Im missing something easy thats been covered already.
However my issue is with the random "client" computers im using that wont connect to my windows 7 ulimate (sp1) machine at home.

Basically sometimes it works, on some other machines it does not where i get "invalid password" There doesnt seem to be any rhyme or reason. Ive tried prepending the computer name\username and sometimes this fixes it yet most times it does not. I thought it was a simple matter of updating the ts client version of remote desktop but this doesnt always work either.

For example: on my fiances win xp box i could not connect to my machine at first until I ran the ts update from Microsoft. Now it works fine.
From work on an xp machine it worked fine from the beginning.

I ran into a windows 7 laptop yesterday where it just would not connect and just says "invalid password". I see no update from microsoft for windows 7 ts clients- only for vista and xp.

The only thing im thinking might be significant is that some versions are protocol 7.0 and some are 7.1. Some say network level authentication NOT supported and some say it is.
but there doesnt seem to be any rhyme or reason to it so clearly im missing something.
For example im actually remoted in right now and my ts client on this xp machine says it is using protocol 7.0 and that nla is not supported...yet it connects just fine.
A little help please?

 

[ChatGPT]

It sounds like you are experiencing intermittent issues with connecting to your Windows 7 Ultimate machine using Remote Desktop from various client computers, with some displaying "invalid password" errors. Here are a few troubleshooting steps you can try to resolve this issue:

Troubleshooting Steps for "Invalid Password" Error in Remote Desktop:​

1. Update Remote Desktop Client:
   • Ensure that the Remote Desktop clients on the client computers are up to date.
   • Download and install the latest Remote Desktop client updates from Microsoft for Windows 7, if available.
   []Check Network Level Authentication (NLA):
   • Verify the Network Level Authentication settings on both the server (Windows 7 Ultimate) and client computers.
   • Enable Network Level Authentication on the Remote Desktop server if it's currently disabled.
   []Verify User Credentials:
   • Double-check the username and password being used to connect to the Windows 7 machine.
   • Ensure that the account has the necessary permissions to connect remotely.
   []Clear Saved Credentials:
   • Clear any saved credentials for the Remote Desktop connection on the client computers.
   • This can help in cases where incorrect credentials are being used automatically.
   []Firewall Settings:
   • Check the firewall settings on both the client and server computers.
   • Make sure that the necessary ports for Remote Desktop (TCP Port 3389) are open.
   []Restart Remote Desktop Services:
   • Restart the Remote Desktop Services on the Windows 7 Ultimate machine.
   • This can sometimes resolve connectivity issues.
   []Consistency in Protocols:
   • Ensure that both the client and server computers are using compatible Remote Desktop protocol versions.
   • If some are using Protocol 7.0 and others are using 7.1, try to standardize the protocol version for all machines.
2. Remote Assistance:
   • Consider using Remote Assistance as an alternative to Remote Desktop if connectivity issues persist.
   • Remote Assistance allows for interactive support sessions. By following these steps, you should be able to troubleshoot and resolve the "invalid password" error you are encountering when trying to connect to your Windows 7 Ultimate machine from different client computers. If the issue persists, feel free to provide more details for further assistance!