iPhone Videos Corrupted(?) On Computer

Discussion in 'Windows 8 Help and Support' started by AndrewM96, Nov 23, 2014.

  1. AndrewM96

    AndrewM96 New Member

    Joined:
    Nov 23, 2014
    Messages:
    3
    Likes Received:
    0
    I took some videos on my iPhone 4S which I wanted to transfer to my Windows 8.1 laptop. I did it in the usual way where I connect it to USB, go into the device on My PC and drag/copy the videos over to another folder. The videos won't play, however. Whenever I try to play them (default through Windows Media Player) the window for WMP come up but straight away it says not responding and that it has to close. I usually put them in a Pictures folder and play them through the Photos app but that doesn't work either. Soon after, whenever I even tried to open the folder I put them in, the folder crashes the second I open it, meaning I can't even get to them to delete them. It's also done stuff like made my desktop background disappear etc. However, older videos I took on the same iPhone still work fine.

    I contacted Apple support thinking it was something wrong with the iPhone/video files and they told me to restore the device and that would solve the problem if it was in the iPhone. I did this, took another video and it still came out the same on my laptop.
     
  2. Iain

    Iain New Member

    Joined:
    Nov 13, 2014
    Messages:
    6
    Likes Received:
    0

Share This Page

Loading...