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Please help-desperate.
Im runnig Windows Vista home Premium. My computer continuously restarts itself by taking me to a blue screen that says that windows is shutting down to avoid damaging my computer. For the past 5 months i have been running avg 0.8 virus protection but just recently it has not been operating correctly. it tells me that my virus protection is turned off. I have tried uninstalling it so i can Re install it but it gives me an error. Someone had told me to install a cleaner program to help clear out AVG but it wont download it, actually Ive noticed it wont complete ANY download. I'm aware that this is a lot of information and yet not enough specifics. All I need to know is if this sounds like a virus and if so how do I go about getting rid of it if I cant download programs?
thanks.
Im runnig Windows Vista home Premium. My computer continuously restarts itself by taking me to a blue screen that says that windows is shutting down to avoid damaging my computer. For the past 5 months i have been running avg 0.8 virus protection but just recently it has not been operating correctly. it tells me that my virus protection is turned off. I have tried uninstalling it so i can Re install it but it gives me an error. Someone had told me to install a cleaner program to help clear out AVG but it wont download it, actually Ive noticed it wont complete ANY download. I'm aware that this is a lot of information and yet not enough specifics. All I need to know is if this sounds like a virus and if so how do I go about getting rid of it if I cant download programs?
thanks.