iTunes, IE7, and MSN not connecting to internet, Firefox fine

Discussion in 'Windows Vista Networking' started by revenant, Mar 28, 2009.

  1. revenant

    revenant New Member

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    I've been using W7 just fine for several weeks, but recently when I logged on my iTunes, IE7 and MSN could not connect to the internet. Firefox and Skype, however, do it just fine with no problems. I am completely clueless as to what could be the culprit in such a selective way. Any ideas?

    Thanks

    Btw, msn gives me the error code 80048820 but all the solutions related to that error have been completely useless.
    When I run the Windows Networks Diagnostic after IE7 can't connect, it cannot identify the problem
    When I run the network diagnostic in iTunes, the network interface is verified, the internet connection is verified, but secure link to iTunes store failed:

    Microsoft Windows 7 Ultimate Edition (Build 7000)
    System manufacturer System Product Name
    iTunes 8.1.0.52
    QuickTime 7.6
    FairPlay 1.2.12
    iPod Updater Library 8.1d19
    CD Driver 2.1.0.0
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.4.0.27
    Apple Mobile Device Driver 1.38.0.0
    Bonjour 1.0.6.2 (118.5)

    iTunes Serial Number 307DFFC73BE82EBF

    Current user is an administrator.
    The current local date and time is 2009-03-28 01:13:02.
    iTunes is not running in safe mode.

    Video Display Information

    ATI Technologies Inc., ATI RADEON X800 XL (Prerelease - WDDM 1.0)
    ATI Technologies Inc., ATI RADEON X800 XL Secondary (Prerelease - WDDM 1.0)


    **** External Plug-ins Information ****

    No external plug-ins installed.

    **** Network Connectivity Tests ****

    Network Adapter Information

    Adapter Name: {846563A7-90A2-4A10-8445-FA93EF74AE43}
    Description: Bluetooth PAN Network Adapter
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway: 0.0.0.0
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Wed Dec 31 16:00:00 1969

    Lease Expires: Wed Dec 31 16:00:00 1969

    DNS Servers:

    Adapter Name: {5D9449D3-2A4F-4956-85DF-C9DE58D4502B}
    Description: Marvell Yukon 88E8053 PCI-E Gigabit Ethernet Controller
    IP Address: 192.168.1.101
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.1.254
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.254
    Lease Obtained: Sat Mar 28 00:51:27 2009

    Lease Expires: Sun Mar 29 00:51:27 2009

    DNS Servers: 192.168.1.254
    192.168.1.254

    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled

    Firewall Information

    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.

    Connection attempt to Apple web site was unsuccessful.
    The network connection timed out.
    Connection attempt to iTunes Store was unsuccessful.
    The network connection timed out.
    Secure connection attempt to iTunes Store was unsuccessful.
    The network connection timed out.
    Secure connection attempt to iPhone activation server unsuccessful.
    The network connection timed out.
    Last successful store access was 2009-02-21 16:12:21.
     
  2. Algorithm69

    Algorithm69 New Member

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    I have the exact same problem. It sucks big time.
     
  3. revenant

    revenant New Member

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    I tried for hours to find a solution, but in the end I just ended up re-installing W7 over everything.
     
  4. ahd55

    ahd55 New Member

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  5. Algorithm69

    Algorithm69 New Member

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  6. mnn60

    mnn60 New Member

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    Itunes can't connect to itunes store

    I am having the same problem. I am running Windows7 Professional and itunes 9. Any ideas on the fix, if there is one?


     

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