iTunes, IE7, and MSN not connecting to internet, Firefox fine

#1
I've been using W7 just fine for several weeks, but recently when I logged on my iTunes, IE7 and MSN could not connect to the internet. Firefox and Skype, however, do it just fine with no problems. I am completely clueless as to what could be the culprit in such a selective way. Any ideas?

Thanks

Btw, msn gives me the error code 80048820 but all the solutions related to that error have been completely useless.
When I run the Windows Networks Diagnostic after IE7 can't connect, it cannot identify the problem
When I run the network diagnostic in iTunes, the network interface is verified, the internet connection is verified, but secure link to iTunes store failed:

Microsoft Windows 7 Ultimate Edition (Build 7000)
System manufacturer System Product Name
iTunes 8.1.0.52
QuickTime 7.6
FairPlay 1.2.12
iPod Updater Library 8.1d19
CD Driver 2.1.0.0
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.4.0.27
Apple Mobile Device Driver 1.38.0.0
Bonjour 1.0.6.2 (118.5)

iTunes Serial Number 307DFFC73BE82EBF

Current user is an administrator.
The current local date and time is 2009-03-28 01:13:02.
iTunes is not running in safe mode.

Video Display Information

ATI Technologies Inc., ATI RADEON X800 XL (Prerelease - WDDM 1.0)
ATI Technologies Inc., ATI RADEON X800 XL Secondary (Prerelease - WDDM 1.0)


**** External Plug-ins Information ****

No external plug-ins installed.

**** Network Connectivity Tests ****

Network Adapter Information

Adapter Name: {846563A7-90A2-4A10-8445-FA93EF74AE43}
Description: Bluetooth PAN Network Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 16:00:00 1969

Lease Expires: Wed Dec 31 16:00:00 1969

DNS Servers:

Adapter Name: {5D9449D3-2A4F-4956-85DF-C9DE58D4502B}
Description: Marvell Yukon 88E8053 PCI-E Gigabit Ethernet Controller
IP Address: 192.168.1.101
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Sat Mar 28 00:51:27 2009

Lease Expires: Sun Mar 29 00:51:27 2009

DNS Servers: 192.168.1.254
192.168.1.254

Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled

Firewall Information

Windows Firewall is on.
iTunes is enabled in Windows Firewall.

Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
Last successful store access was 2009-02-21 16:12:21.
 


#2
I have the exact same problem. It sucks big time.
 


#3
I tried for hours to find a solution, but in the end I just ended up re-installing W7 over everything.
 


ahd55

New Member
#4
#6
Itunes can't connect to itunes store

I am having the same problem. I am running Windows7 Professional and itunes 9. Any ideas on the fix, if there is one?


I've been using W7 just fine for several weeks, but recently when I logged on my iTunes, IE7 and MSN could not connect to the internet. Firefox and Skype, however, do it just fine with no problems. I am completely clueless as to what could be the culprit in such a selective way. Any ideas?

Thanks

Btw, msn gives me the error code 80048820 but all the solutions related to that error have been completely useless.
When I run the Windows Networks Diagnostic after IE7 can't connect, it cannot identify the problem
When I run the network diagnostic in iTunes, the network interface is verified, the internet connection is verified, but secure link to iTunes store failed:

Microsoft Windows 7 Ultimate Edition (Build 7000)
System manufacturer System Product Name
iTunes 8.1.0.52
QuickTime 7.6
FairPlay 1.2.12
iPod Updater Library 8.1d19
CD Driver 2.1.0.0
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.4.0.27
Apple Mobile Device Driver 1.38.0.0
Bonjour 1.0.6.2 (118.5)

iTunes Serial Number 307DFFC73BE82EBF

Current user is an administrator.
The current local date and time is 2009-03-28 01:13:02.
iTunes is not running in safe mode.

Video Display Information

ATI Technologies Inc., ATI RADEON X800 XL (Prerelease - WDDM 1.0)
ATI Technologies Inc., ATI RADEON X800 XL Secondary (Prerelease - WDDM 1.0)


**** External Plug-ins Information ****

No external plug-ins installed.

**** Network Connectivity Tests ****

Network Adapter Information

Adapter Name: {846563A7-90A2-4A10-8445-FA93EF74AE43}
Description: Bluetooth PAN Network Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 16:00:00 1969

Lease Expires: Wed Dec 31 16:00:00 1969

DNS Servers:

Adapter Name: {5D9449D3-2A4F-4956-85DF-C9DE58D4502B}
Description: Marvell Yukon 88E8053 PCI-E Gigabit Ethernet Controller
IP Address: 192.168.1.101
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Sat Mar 28 00:51:27 2009

Lease Expires: Sun Mar 29 00:51:27 2009

DNS Servers: 192.168.1.254
192.168.1.254

Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled

Firewall Information

Windows Firewall is on.
iTunes is enabled in Windows Firewall.

Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
Last successful store access was 2009-02-21 16:12:21.
 


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