May have killed my OS by shredding 2 software drivers, could use advice


Senior Member
I had been having blue screen problems with my old Dell XP. The programs WhoCrashed and BlueScreenView implicated a few drivers of non-essential software as the culprits. I examined the drivers module in AutoRuns (by Sysinternals) and carefully selected non-essential software drivers for disabling of their autostart status by unchecking the box in AutoRuns. (I avoided hardware drivers, Microsoft drivers, and drivers for actual autostart programs.) Three times when I restarted after this limited driver-autostart disabling I got the STOP: 0X0000007B blue screen. I was in effect forced to use Last Known Good Configuration on the subsequent startups, and this restored all the autostarts I had disabled. To test what was going on, I shut down my system without disabling any driver autostarts, and the system started normally.

I tried disabling via AutoRuns only two files in the system32\drivers folders that were implicated in previous blue screens : wrkrn.sys (associated with Webroot, which after expiration had continued on my system as an on-demand scanner) and vvbackd5.sys (associated with a FarStone program which I had not yet chosen to utilize). I got the STOP: 0X0000007B blue screen again. After this in my frustration I shredded wrkrn.sys and vvbackd5.sys.

Really bad move. After this I continually get the STOP: 0X0000007B blue screen when I try to start the computer. On the next try I will get the menu that offers "Safe Mode" and "Last Known Good Configuration", etc., but those options lead only to more STOP: 0X0000007B blue screens. I had deleted those two drivers previously without problems, but it had been after moving them out of system32\drivers. (And of course, the drivers had been recreated.)

I know it's academic at this point, but what do you think I could have done with those drivers without creating the mess I created? Maybe I should have just uninstalled the programs although I preferred not to.

I took my computer to one repairman, and he said it couldn't be fixed. I want more opinions.

I have a new computer I will be setting up soon, but I had really wanted to keep this one as a second computer to use for limited purposes, including substituting if the new one has to go to the repair shop.

I also want to recover everything off the old Dell. The repairman said he didn't think I would be able to recover my Outlook Express emails. What do you think? I could set up a virtual XP on my new computer and possibly get my Outlook Express emails that way, I think.

The repairman said I could use an IDE to USB adaptor to drag and drop files and folders from the old Dell XP to my new computer, although he doesn't think that will work for restoring Outlook Express emails. A good adaptor of this sort can be had for as little as $20 (;linkCode=asn). Any advice about this procedure?

I have Laplink PC Mover Ultimate. I called Laplink support late at night. The technician said he that in order to use Laplink PC Mover Ultimate in this situation I would have to fix my old computer first. He said he could help me do that, interestingly enough. But he said I would have to sign up for a year of iYogi support for my two computers at $299. Ouch! And that's more than double the subscription price at

So do you think my old computer can be fixed? Any advice on any points raised here would be welcome.

Computer: Dell System B3 Desktop
CPU: Intel Pentium 4-2667 (Northwood, D1)
2666 MHz (20.00x133.3) @ 2657 MHz (20.00x132.9)
Motherboard: DELL 0G1548
Chipset: Intel 845GEV (Brookdale-GEV) + ICH4
Memory: 2048 MBytes @ 166 MHz, 2.5-3-3-7
- 1024 MB PC3200 DDR-SDRAM - Kingston K
Graphics: Intel 82845G/GL/GV Graphics Controller [DELL]
Intel i845G(L) Integrated, 64 MB
Drive: ST380011A, 78.1 GB, E-IDE (ATA-6)
Drive: HGST HTS545050A7E380, 488.4 GB, Serial ATA 3Gb/s <-> USB
Drive: SAMSUNG CD-R/RW SW-252S, CD-R Writer
Sound: Creative Technology SB Live! Series Audio Processor
Network: RealTek Semiconductor RTL8139 PCI Fast Ethernet NIC [A/B/C]
Network: Broadcom 4401 10/100 Integrated Controller
OS: Microsoft Windows XP Home Edition Build 2600 SP3
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Noob Whisperer
Seems you're in a tough spot.
Do you have installation media? Do you have the appropriate product key?
Is Service Pack 3 integrated into the installation media?
If yes then you may be able to perform an inplace upgrade repair as outlined here
Read it carefully as there are a multitude of caveats.
If you have installation media but it is older you may be able to perform a parallel install in a new directory (other than Windows) as suggested here you'll still need the appropriate product key.
If you do no have a legitimate product key then you're likely out of luck.

You should still be able to attach the drive to another computer and copy off anything you want, but with respect to your old Outlook Express Emails you can get them off easily enough but you're just going to end up with a bunch of .dbx files and a .wab file so you'll need something running outlook express in order for those to do you any good if you haven't taken steps to export them into another mail client before hand. You may want to Google that process, as there seems to be some promise with Windows Live Mail handling .dbx files although the Address Book .wab might be another matter.


New Member
I would say if your not able to reinstall your XP OS then the best step would be to install Linux Mint 17.1 which has a very similar desktop and its FREE. You don't need to install it to try it out. You can run it from a DVD before deciding what to do.