Microsoft has recently addressed two significant issues affecting Windows 11 version 24H2: the Blue Screen of Death (BSOD) caused by Easy Anti-Cheat (EAC) and erroneous Windows Firewall logging. These resolutions aim to enhance system stability and user experience.
The BSOD problem emerged when users launched games utilizing EAC, leading to system crashes. This issue predominantly affected devices with Intel’s Alder Lake+ processors and vPro platforms, especially those running EAC drivers released before April 2024. To mitigate this, Microsoft implemented a safeguard hold, preventing affected devices from upgrading to Windows 11 version 24H2. On July 24, 2025, Microsoft lifted this hold, allowing eligible devices to proceed with the update. Users are advised to update their games to ensure compatibility, as EAC updates depend on game publishers. Microsoft continues to collaborate with EAC to address any lingering incompatibilities. (learn.microsoft.com)
In conclusion, while Microsoft has made significant strides in addressing these critical issues, ongoing user reports suggest that continuous monitoring and responsive support are essential to ensure a seamless user experience.
Source: thewincentral.com Microsoft claims Windows 11 24H2 BSOD & Windows Firewall issues are fixed - WinCentral
Easy Anti-Cheat BSOD Issue
The BSOD problem emerged when users launched games utilizing EAC, leading to system crashes. This issue predominantly affected devices with Intel’s Alder Lake+ processors and vPro platforms, especially those running EAC drivers released before April 2024. To mitigate this, Microsoft implemented a safeguard hold, preventing affected devices from upgrading to Windows 11 version 24H2. On July 24, 2025, Microsoft lifted this hold, allowing eligible devices to proceed with the update. Users are advised to update their games to ensure compatibility, as EAC updates depend on game publishers. Microsoft continues to collaborate with EAC to address any lingering incompatibilities. (learn.microsoft.com)Windows Firewall Logging Issue
Another concern involved Windows Firewall logging errors, specifically event 2042 labeled "Config Read Failed" with the message "More data is available." These errors appeared in the Event Viewer upon each system restart but did not impact firewall functionality. Initially, Microsoft claimed to have resolved this issue in the July 8, 2025, update (KB5062553). However, the problem persisted, leading to an apology from Microsoft for the oversight. A subsequent update (KB5062660) released on July 22, 2025, effectively addressed the logging errors. (learn.microsoft.com)User Experiences and Community Feedback
Despite these fixes, some users continue to report issues. For instance, a user named Wolfoot Vincent shared on the Microsoft Community forum that, even after three months, EAC-related crashes persisted on his system, despite various troubleshooting efforts. (answers.microsoft.com) Such feedback underscores the complexity of software compatibility and the challenges in delivering universal solutions.Critical Analysis
Microsoft's proactive measures to resolve these issues demonstrate a commitment to system reliability. The collaboration with EAC developers highlights the importance of partnerships in addressing software incompatibilities. However, the initial miscommunication regarding the firewall issue resolution indicates a need for more rigorous internal verification processes. Additionally, the reliance on game publishers to update EAC may delay the resolution for some users, suggesting a need for more direct intervention or support mechanisms.In conclusion, while Microsoft has made significant strides in addressing these critical issues, ongoing user reports suggest that continuous monitoring and responsive support are essential to ensure a seamless user experience.
Source: thewincentral.com Microsoft claims Windows 11 24H2 BSOD & Windows Firewall issues are fixed - WinCentral
