Windows 10 Missing some characters font on system dialog

4n3ver

Active Member
#1
Some of the characters on the metro-style system dialog show up as a square instead of the actual character.
missingFont.png

Can anybody know how to fix this?

TIA
 


Neemobeer

Windows Forum Team
Staff member
#2
Icons are typically stored in DLL files, so I'd wager you might have some corruption in one of these DLL files. Are the arrows only missing in System Settings or do you have the same issue in other metro style apps?
 


4n3ver

Active Member
#3
Other metro apps works fine
 


Neemobeer

Windows Forum Team
Staff member
#4
A quick procmon view of system settings shows 137 DLL files being accessed. From and elevated powershell prompt run sfc /scannow and DISM /Online /Cleanup-Image /RestoreHealth one of those commands may find a problem and fix it.
 


4n3ver

Active Member
#5
I just tried both and reboot, no luck still...
 


BIGBEARJEDI

Fantastic Member
Premium Supporter
#6
Is this happening on your W10 machine prior to the Aug. 2nd W10 Anniversary Update(AU) being installed or after?? Please use the <winlogo-key + R> command to get the run box and type in the command <winver> and then the enter key. Please post back your exact W10 version number. For example, the pre-AU update version is v1511 b10586.545 or v1511 b10586.494.

I've not seen this problem on the pre-AU versions or the post-AU versions, so you could have Windows system file corruption as neemo astutely suggested. It would be helpful if we could get complete hardware specs on your computer. Is it a desktop PC or laptop? Is it a self-built PC or a custom-built PC? If so, we need Motherboard specs, GPU card specs, RAM & Hard Drive specs, as well as the exact Make/Model/Wattage of your PSU.

If this is too daunting, you might try to first BACKUP ALL YOUR PERSONAL DATA FILES TO EXTERNAL MEDIA IF YOU HAVEN'T ALREADY DONE SO! And then attempt to rollback your system using SYSTEM RESTORE to a point in time prior to when your problem first began occurring. If the problem abates, you have fixed it! :up:

And did this computer come with W10 pre-installed from the factory, or did you upgrade it yourself from an earlier version of windows. If so, which Windows version?

Thanks, :)
<<<BIGBEARJEDI>>>
 


4n3ver

Active Member
#7
winver.PNG


--------[ AIDA64 Extreme ]----------------------------------------------------------------------------------------------

Version AIDA64 v5.75.3900
Benchmark Module 4.2.685-x64
Homepage AIDA64 | The Ultimate System Information, Diagnostics and Benchmark Tool
Report Type Quick Report
Computer 4N3VER (Go Away!)
Generator reveal26
Operating System Microsoft Windows 10 Pro 10.0.14393.51
Date 2016-08-21
Time 23:48


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Computer Type ACPI x64-based PC (Mobile)
Operating System Microsoft Windows 10 Pro
OS Service Pack -
Internet Explorer 11.51.14393.0
Edge 38.14393.0.0
DirectX DirectX 12.0
Computer Name 4N3VER (Go Away!)
User Name reveal26
Logon Domain 4N3VER
Date / Time 2016-08-21 / 23:48

Motherboard:
CPU Type Mobile QuadCore Intel Core i7-3610QM, 3100 MHz (31 x 100)
Motherboard Name MSI MegaBook GE60 (MS-16GA)
Motherboard Chipset Intel Panther Point HM76, Intel Ivy Bridge
System Memory 16280 MB (DDR3-1600 DDR3 SDRAM)
DIMM1: G Skill F3-1600C10-8GSQ 8 GB DDR3-1600 DDR3 SDRAM (10-10-10-28 @ 800 MHz) (9-9-9-26 @ 720 MHz) (8-8-8-23 @ 640 MHz) (7-7-7-20 @ 559 MHz) (6-6-6-17 @ 479 MHz) (5-5-5-14 @ 400 MHz)
DIMM3: G Skill F3-1600C10-8GSQ 8 GB DDR3-1600 DDR3 SDRAM (10-10-10-28 @ 800 MHz) (9-9-9-26 @ 720 MHz) (8-8-8-23 @ 640 MHz) (7-7-7-20 @ 559 MHz) (6-6-6-17 @ 479 MHz) (5-5-5-14 @ 400 MHz)
BIOS Type AMI (12/18/2012)

Display:
Video Adapter Intel(R) HD Graphics 4000 (2112 MB)
Video Adapter Intel(R) HD Graphics 4000 (2112 MB)
Video Adapter Intel(R) HD Graphics 4000 (2112 MB)
3D Accelerator Intel HD Graphics 4000
3D Accelerator nVIDIA GeForce GTX 660M
Monitor Generic PnP Monitor [NoDB] (HCKB312014)
Monitor LG Philips LP156WF1-TLF3 [15.6" LCD]

Multimedia:
Audio Adapter Intel Panther Point HDMI @ Intel Panther Point PCH - High Definition Audio Controller [C-1]
Audio Adapter Realtek ALC892 @ Intel Panther Point PCH - High Definition Audio Controller [C-1]

Storage:
IDE Controller Intel(R) 7 Series Chipset Family SATA AHCI Controller
IDE Controller Realtek PCIE CardReader
Storage Controller Microsoft Storage Spaces Controller
Disk Drive Samsung SSD 850 EVO 250GB (250 GB, SATA-III)
Disk Drive SD Card (1886 MB)
Disk Drive WDC WD7500BPKT-22PK4T0 (750 GB, 7200 RPM, SATA-II)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 208.6 GB (115.9 GB free)
D: (NTFS) 476.8 GB (45.9 GB free)
E: (exFAT) 221.8 GB (30.3 GB free)
Total Size 907.2 GB (192.1 GB free)

Input:
Keyboard HID Keyboard Device
Keyboard HID Keyboard Device
Keyboard HID Keyboard Device
Keyboard HID Keyboard Device
Keyboard HID Keyboard Device
Keyboard Standard PS/2 Keyboard
Mouse ELAN Input Device
Mouse HID-compliant mouse
Mouse HID-compliant mouse
Mouse HID-compliant mouse
Mouse HID-compliant mouse
Mouse Logitech Cordless Gaming Receiver

Network:
Primary IP Address 192.168.56.1
Primary MAC Address 0C-D2-92-03-50-D4
Network Adapter Intel(R) Centrino(R) Wireless-N 135 (92.68.0.1)
Network Adapter Microsoft Hosted Network Virtual Adapter #3
Network Adapter Microsoft Wi-Fi Direct Virtual Adapter #7
Network Adapter Realtek PCIe GBE Family Controller
Network Adapter VirtualBox Host-Only Ethernet Adapter #2 (192.168.56.1)

Peripherals:
Printer Adobe PDF
Printer Black ALL campus
Printer Fax
Printer Library Laptop Color
Printer Metafile to EPS Converter
Printer Microsoft Print to PDF
Printer Microsoft XPS Document Writer
Printer Send to Central-ps
Printer Send To OneNote 2016
Printer Staple Laptop
Printer Student Ctr Laptop Color
USB2 Controller Intel Panther Point PCH - USB 2.0 EHCI Controller #1 [C-1]
USB2 Controller Intel Panther Point PCH - USB 2.0 EHCI Controller #2 [C-1]
USB3 Controller Intel Panther Point PCH - USB 3.0 xHCI Controller [C-1]
USB Device Generic SuperSpeed USB Hub
USB Device Generic SuperSpeed USB Hub
USB Device Generic USB Hub
USB Device Generic USB Hub
USB Device Generic USB Hub
USB Device Generic USB Hub
USB Device Generic USB Hub
USB Device USB Composite Device
USB Device USB Composite Device
USB Device USB Input Device
USB Device USB Input Device
USB Device USB Input Device
USB Device USB Input Device
USB Device USB Input Device
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery

DMI:
DMI BIOS Vendor American Megatrends Inc.
DMI BIOS Version E16GAIMS.10F
DMI System Manufacturer Micro-Star International Co., Ltd.
DMI System Product GE60 0NC/GE60 0ND
DMI System Version REV:1.0
DMI System Serial Number FFFFFFFF
DMI System UUID 00020003-00040005-00060007-00080009
DMI Motherboard Manufacturer Micro-Star International Co., Ltd.
DMI Motherboard Product MS-16GA
DMI Motherboard Version REV:1.0
DMI Motherboard Serial Number BSS-0123456789
DMI Chassis Manufacturer Micro-Star International
DMI Chassis Version N/A
DMI Chassis Serial Number None
DMI Chassis Asset Tag No Asset Tag
DMI Chassis Type Notebook
 


BIGBEARJEDI

Fantastic Member
Premium Supporter
#8
Thanks for posting your W10 version back, yes, that is the latest post W10 AU version. And thanks for posting your Specs back too.
Did you attempt the SYSTEM RESTORE we recommended???

If that fails, we'll suggest some more drastic troubleshooting and repair methods. Let's see what happened when you attempted that first.

Best, :encouragement:
BBJ
 


#9
The same is happening on my windows phone, please help
 


4n3ver

Active Member
#10
I don't know if I want to try system restore since I don't think I remember when is the first time the problem occurred.
 


BIGBEARJEDI

Fantastic Member
Premium Supporter
#12
Hi again,
That's great! :up: Thanks very much for posting your final solution. :D I will ask one of our Admins to please Mark this thread as SOLVED. I'm sure our other forum users thank you as do I for taking the time to post it back here.

Best of luck to you,:cheerful:
<<<BIGBEARJEDI>>>
 


pnamajck

Senior Member
#13
thanks for sharing your problem and eventual resolution, 4n3ver … i'd have been apprehensive with using system-restore in your case as well … hope to see you around more often.

p.s. interesting the symptoms also appeared on your windows smart-phone … if the two devices are synced, that means corruptions sync also? hmmm.
 


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