Mouse /controller unuseable after inactivity

Discussion in 'Windows 10 Help and Support' started by Leigh Pankhurst, Mar 26, 2016.

  1. Leigh Pankhurst

    Leigh Pankhurst New Member

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    I have a very weird problem that I have never encountered before on any computer.

    After a while of inactivity, sometimes as little as 20 minutes the mouse control goes into a weird state where the pointer sticks repeatedly and it bleeps when it sticks. So if you try and move it across the screen there is a bleep (from the speakers) repeatedly as you do so, it also bleeps if you click any of the buttons and it has no effect on anything the pointer is hovering over. If it goes into this state in a game, the control pad will reconnect with the wireless dongle but will not actually do anything. I tried an old wired mouse, but the same thing happens. I can't tie down in my memory the beginning of this to anything that I've done, and it's driving me completely mad ! I have reinstalled the driver for the mouse, its a Logitech Performance MX.

    My specs:

    O/S: W10 64b
    Processor Intel i5 4690 K Devils Canyon 3.5 ghz OC to 4.2 ghz
    GPU Sapphire AMD Radeon R9 Fury Tri-x 4GB HBM
    HDD Seagate 4TB Hybrid 8gb Cache / Seagate Barracuda 2TB / Samsung Evo 250GB SSD
    Motherboard Asus ROG Maximus Hero VII Z97
    Memory 24 GB DDR3 Kingston Hyper-X 8GB Fury x 3 1600 mhz
    Power supply Corsair CP-9020062-UK RM Series RM1000 80 Plus Gold 1000W ATX/EPS Fully Modular Power Supply Unit
    Keyboard Gigabyte K6800 Multimedia USB
    Mouse Logitech Performance MX
    Monitor Asus PB287Q 28 inch Widescreen Ultra HD 4K LED
    Speakers Microlab M200 2.1 40w
    Mouse Logitech MX
    Controller Xbox One Elite
     
  2. kemical

    kemical Windows Forum Admin
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  3. Leigh Pankhurst

    Leigh Pankhurst New Member

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    Thanks,
    That is exactly what is happening, there's even a guy who's recorded it occurring on his PC during gameplay and that is precisely what happens to me. The page does not include a diagnosis or a fix though.
     
  4. kemical

    kemical Windows Forum Admin
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    Didn't the last post help?

     
  5. Leigh Pankhurst

    Leigh Pankhurst New Member

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  6. kemical

    kemical Windows Forum Admin
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    Have you tried removing the driver as a test?
     
  7. Leigh Pankhurst

    Leigh Pankhurst New Member

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  8. kemical

    kemical Windows Forum Admin
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    Wow nice find! Fingers crossed here.
     
  9. Leigh Pankhurst

    Leigh Pankhurst New Member

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    Ok, think that fixed it. The details are:

    The updated Xbox wireless control pad driver causes the bleeping/unuseable mouse problem after the dongle has been removed from the computer. This particularly affects laptop users as they tend to do that quite often and in my case the stupid dongle won't always link to the controller and I have to remove it and plug it back in again ( I have a desktop ).
    I did three things:

    Switched off all the sticky-keys options.
    Re-installed the motherboards chipset drivers.
    Rolled back the Xbox controller driver.

    This seems to have fixed it, my hunch is that it was the xbox driver.
     

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