Mouse keys, both keys do the same action after virus removal

Discussion in 'Windows 8 Help and Support' started by Andy Luis, Oct 4, 2015.

  1. Andy Luis

    Andy Luis Active Member

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    Hi!
    It was a some kind of virus on a computer and noone of the keys was working properly(could only switch between windows by clicking and nothing more), both (left and right) shows menu now after removing the virus. It is an Acer laptop with Windows 8.

    How to reset or configure them to work as they should? May some tweaks with regedit?
     
  2. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

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    Hi Andy,
    if you pop along to the Acer website you should be able to find the support page for your model. Try re-installing the drivers needed for the touchpad/mouse.
     
  3. DonaldVg

    DonaldVg New Member

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    I think your driver has an issue! Try reinstalling it.
     

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