Beanholio
New Member
- Joined
- May 15, 2019
- Messages
- 2
- Thread Author
-
- #1
Hello,
I purchased a new computer back in December and began to have intermittent BSOD errors ~6-8 weeks later (probably around 8-9 crashes in a 3 day period). Assuming a potential hardware issue, I loaded up a USB drive with Ultimate Boot CD and ran hardware diagnostics overnight. No issues were found during the hardware diagnostic runs. Since the diagnostics may not be able to properly test VRAM, I ran a looping video benchmark program for ~3 hours at Ultra settings to put the graphics card through it's paces but no crash or error occurred.
The system went ~3-4 weeks without error after these tests but then had 5 more in a single day. The errors appear in bursts; sometimes the system will have 2-3 in a row before being able to boot successfully. After running some additional hardware diagnostics, removing hardware, uninstalling drivers, file system scans, chkdsk, and every possible registry and file integrity check Microsoft has devised, I decided to reinstall the operating system since all of my troubleshooting did nothing to solve the issue.
Three days after complete OS reinstall from scratch, I had two hard freezes (no logs, no dumps, manual reboot required) and one BSOD (with a failed dump on 5/13), another BSOD on 5/14, and three BSODs in a row this morning (all minidumps are attached). The BSOD error messages vary and WinDBG doesn't provide any clarity into the root cause (that I can see).
Aside from the motherboard possibly being the culprit I have no idea what might be causing this. I'd like to 100% rule out software issues before logging an issue with the manufacturer to start swapping out hardware.
Please let me know if I need to provide any additional information.
Thanks!
I purchased a new computer back in December and began to have intermittent BSOD errors ~6-8 weeks later (probably around 8-9 crashes in a 3 day period). Assuming a potential hardware issue, I loaded up a USB drive with Ultimate Boot CD and ran hardware diagnostics overnight. No issues were found during the hardware diagnostic runs. Since the diagnostics may not be able to properly test VRAM, I ran a looping video benchmark program for ~3 hours at Ultra settings to put the graphics card through it's paces but no crash or error occurred.
The system went ~3-4 weeks without error after these tests but then had 5 more in a single day. The errors appear in bursts; sometimes the system will have 2-3 in a row before being able to boot successfully. After running some additional hardware diagnostics, removing hardware, uninstalling drivers, file system scans, chkdsk, and every possible registry and file integrity check Microsoft has devised, I decided to reinstall the operating system since all of my troubleshooting did nothing to solve the issue.
Three days after complete OS reinstall from scratch, I had two hard freezes (no logs, no dumps, manual reboot required) and one BSOD (with a failed dump on 5/13), another BSOD on 5/14, and three BSODs in a row this morning (all minidumps are attached). The BSOD error messages vary and WinDBG doesn't provide any clarity into the root cause (that I can see).
Aside from the motherboard possibly being the culprit I have no idea what might be causing this. I'd like to 100% rule out software issues before logging an issue with the manufacturer to start swapping out hardware.
Please let me know if I need to provide any additional information.
Thanks!